Customer Service Professional

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerSupport Full time ₱3,000,000 - ₱5,000,000

Customer Support Specialist

We are seeking a highly skilled and experienced Customer Support Specialist to join our team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.

About the Role

  • Address customer inquiries through various channels, providing high-quality responses that reflect our service standards.
  • Assist customers with orders, shipping, product details, and returns, ensuring a seamless experience.

Key Responsibilities

  1. To provide timely and effective resolutions to customer complaints and concerns.
  2. To assist customers with their queries and issues in a professional and courteous manner.

Requirements

  • Proficiency in English (both written and verbal)
  • At least 1 year of online/remote customer service experience
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset

Benefits

  • This is a full-time entry-level position offering opportunities for career advancement and professional growth within a collaborative and supportive remote team.

Technical Requirements

  • A personally owned PC or laptop with an i5 processor or equivalent
  • A minimum of 15 Mbps for both upload and download internet speed


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