Developing Knowledge Base Articles
1 week ago
This is a role where you will be responsible for developing and maintaining high-quality articles for customer support and internal teams.
- You will collaborate closely with the team to learn about our processes and receive training in technical writing.
The ideal candidate should have experience in customer-facing roles, understand escalation procedures, and be able to write clearly and concisely in English.
- Patient and detail-oriented individuals who are eager to learn and improve their writing skills are encouraged to apply.
We offer a dynamic work environment where motivated professionals can grow their careers and expand their skillset. As an Entry-Level Content Creator, you will be accountable for your own projects and contribute to shaping our organization's future.
- Document escalation procedures learned from the team
- Help simplify complex processes into straightforward steps
- Update existing documentation based on process changes
- Follow established documentation standards and formats
- Review and enhance existing articles
- Excellent communication and problem-solving skills are required
- Able to manage multiple projects and meet deadlines effectively
- Familiarity with documentation software like Confluence or Zendesk Guide
- Comfortable asking questions when faced with unclear information
-
Knowledge Base Administrator
1 week ago
Biñan, Calabarzon, Philippines beBeeContentCreator Full time ₱3,000,000 - ₱5,000,000Knowledge Governance SpecialistWe are seeking a seasoned technical writer to join our team as a Knowledge Governance Specialist. This role is responsible for the ongoing governance of a knowledge base, ensuring its overall health and best practices.The ideal candidate will have a deep understanding of applying formatting techniques to make important points...
-
IT Knowledge Manager
1 week ago
Biñan, Calabarzon, Philippines beBeeGovernance Full time $90,000 - $110,000Job Title: Information Governance SpecialistThis role is responsible for overseeing the entire IT knowledge management lifecycle, from creation to storage, organization, distribution, and utilization.Key Responsibilities:Define and implement a knowledge management strategy that aligns with ITIL v4 and KCS v6 principles.Act as the process owner for knowledge...
-
High-Quality Knowledge Creator
1 week ago
Biñan, Calabarzon, Philippines beBeeSpecialist Full time $48,000 - $72,000Content Specialist RoleThe Content Specialist is responsible for developing and maintaining a high-quality knowledge base.Key ResponsibilitiesCreate and implement content strategies to ensure the knowledge base remains up-to-date and easily searchable.Collaborate with stakeholders to create engaging online content, guides, and user support materials.Analyze...
-
IT Knowledge Strategist
1 week ago
Biñan, Calabarzon, Philippines beBeeKnowledge Full time ₱1,500,000 - ₱2,000,000We're seeking a visionary leader to drive our knowledge management strategy and foster a culture of collaboration and innovation.The ideal candidate will possess exceptional technical acumen, a keen eye for linguistic precision, and the ability to translate complex technical concepts into clear, actionable knowledge for diverse audiences.Key...
-
IT Knowledge Strategist
1 week ago
Biñan, Calabarzon, Philippines beBeeKnowledge Full time ₱1,700 - ₱2,200Job Title:Knowledge Manager About the Role:The organization is seeking an experienced Knowledge Manager to lead and manage the knowledge management function. The successful candidate will be responsible for defining, implementing, and continuously improving the IT knowledge management strategy and processes, aligning with industry best...
-
Healthcare Operations Specialist
1 week ago
Biñan, Calabarzon, Philippines beBeeOperational Full time $45,000 - $75,000Empowering Healthcare Delivery through Operational ExcellenceJob DescriptionOur team is seeking a skilled Analyst to research and implement automated data entry processes, ensuring seamless integration with electronic medical record systems.This role involves reviewing and updating knowledge base articles to maintain accuracy and completeness. The ideal...
-
Cloud-Based Backend Developer
1 week ago
Biñan, Calabarzon, Philippines beBeeBackend Full time ₱4,000,000 - ₱8,000,000Backend Software EngineerWe are seeking a skilled Backend Software Engineer to develop and maintain cloud-based applications.Key ResponsibilitiesDesign, develop, test, and maintain scalable backend systems.Collaborate with cross-functional teams to deliver high-quality features.Participate in code reviews and contribute to best practices.Troubleshoot and...
-
Cloud-Based Software Developer
1 week ago
Biñan, Calabarzon, Philippines beBeeSoftware Full time $120,000 - $150,000Job DescriptionAs a full-stack developer, you will work on building and deploying cloud-based applications using modern technologies. You will be responsible for designing, developing, testing, and deploying web applications that are scalable, secure, and efficient.Key Responsibilities:Develop robust applications using Node.js, MongoDB, Next.js, and...
-
Biñan, Calabarzon, Philippines beBeeSoftwareDeveloper Full time ₱700,000 - ₱1,100,000Job OpportunityWe are seeking a skilled GoLang developer to join our team and contribute to the development and maintenance of microservices-based applications.This is an exciting opportunity for a talented professional who can design, implement, and optimize microservices using Golang. The ideal candidate will have experience with cloud platforms, API...
-
Visionary Technical Content Creator
1 week ago
Biñan, Calabarzon, Philippines beBeeTechnical Full time ₱49,999 - ₱59,999Job OpportunityWe are seeking a highly skilled Technical Writer with strong written communication skills, exceptional attention to detail, and the ability to work independently while collaborating with cross-functional teams.Responsibilities:Create and maintain online knowledge base articles, user guides, and tutorials for customers.Develop and maintain...
