Virtual Customer Experience Manager

2 days ago

Paranaque City, Calabarzon, Philippines beBeeSpecialist Full time ₱4,200 - ₱6,000
Customer Support Specialist

We are seeking a highly organized and proactive Virtual Assistant to manage customer inquiries, lead outreach, and general administration tasks. In this role, you will be responsible for handling customer support requests, engaging with potential leads, and performing essential administrative duties to ensure the smooth operation of our client's business.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and live chat
  • Engage with potential leads and perform sales follow-up tasks
  • Process orders and manage billing
  • Provide technical support and resolve customer issues

Requirements:

  • Strong organizational skills and attention to detail
  • Excellent communication and problem-solving skills
  • Ability to work independently in a remote setting
  • Familiarity with Google Suite and other productivity tools

Benefits:

  • Flexible work schedule and autonomy
  • Ongoing training and professional development
  • Opportunity to work with a dynamic team and contribute to the success of our clients

What We're Looking For:

  • Proactive and self-motivated individual
  • High level of integrity and professionalism
  • Ability to adapt to changing priorities and deadlines

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