Customer Care Specialist

19 hours ago


Paranaque City, Calabarzon, Philippines Customer Frontline Solutions, Inc Full time ₱150,000 - ₱300,000 per year
  • Acknowledge and email response to client
  • Phone call (Incoming and Outgoing)
  • Assist walk in clients-Residents and Visitors
  • Provide feedback to residents pertaining their concern raise to Property Management Office
  • Provide basic information to basic queries related to the project assignment (e.g. available amenities,
  • house rules)
  • Encoding and monitoring customer concerns through DMCI Home's Customer Relation Management
  • Integrated to AX (CRMAX)
  • Receive parcel delivery
  • Identify and screen guests by coordinating with Security Personnel
  • Monitor and log usage if amenities e.g. swimming pool reservation
  • Assist residents in DMCI Communities app.
  • Assist residents in Leasing
  • Attend training and meetings as needed


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