Strategic Client Advocate

2 weeks ago

Taguig, National Capital Region, Philippines beBeeGrowth Full time $60,000 - $70,000
Key Account Manager

The position of a Key Account Manager plays a critical role in driving customer success and growth. The ideal candidate will be responsible for developing and maintaining strong relationships with key clients, ensuring they receive exceptional service and support.

  • Develop deep knowledge of the company's platform and use cases to effectively guide clients in adopting features that improve their workflow and ROI.
  • Nurture customer health from onboarding through renewal by providing timely support, conducting regular check-ins, and proactively managing churn risks.
  • Partner with internal teams to surface upsell and cross-sell opportunities through consultative conversations, ultimately increasing revenue and retention.

Success in this role requires a unique blend of business acumen, technical expertise, and interpersonal skills. The successful candidate will be able to think critically, communicate effectively, and drive results-oriented solutions.

Required Skills and Qualifications:
  • Prior experience in Account Management or Customer Success, with a focus on retention and product adoption.
  • Exceptional verbal communication skills, with the ability to articulate complex ideas in a clear and concise manner.
  • Familiarity with client management software and tools such as Salesforce.
  • Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
Benefits:

This is an exciting opportunity for a talented individual to join our team and contribute to the growth and success of our customers. In return, we offer a competitive compensation package, comprehensive benefits, and opportunities for professional development and advancement.

Why Join Us?

We are a values-driven organization that prioritizes innovation, collaboration, and customer satisfaction. If you share our passion for delivering exceptional results and making a meaningful impact, we encourage you to apply for this role.

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