Remote Healthcare Administrator

15 hours ago

Las Piñas, National Capital Region, Philippines beBeeHealthcare Full time $660 - $970

Healthcare is an industry that requires continuous improvement and innovation. As a Virtual Assistant, you will play a crucial role in ensuring the smooth operation of healthcare services.

Job Description

As a Virtual Assistant, your primary responsibility will be to provide administrative support to healthcare professionals and organizations. This includes managing appointment bookings, cancellations, and rescheduling for patients and healthcare providers. You will also be responsible for documenting new patient and referral intake, as well as inputting patient information, medical records, and billing data into EMR/EHR systems.

Duties and Responsibilities
  1. Document new patient and referral intake, ensuring accurate and up-to-date information is recorded.
  2. Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers, ensuring efficient use of time and resources.
  3. Input patient information, medical records (CPT, ICD-10, HCPCS), and billing data into EMR/EHR systems, maintaining confidentiality and adhering to HIPAA regulations.
  4. Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries and concerns.
  5. Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
  6. Support healthcare professionals in analyzing healthcare data, preparing reports, and maintaining records.
Requirements

To succeed in this role, you will need excellent communication skills, both written and verbal. A solid understanding of medical terminologies and practices is essential, as is proficiency in EHR/EMR systems and ability to troubleshoot common technical issues. Strong interpersonal skills, organizational, and time management skills are also required.

Qualifications
  • Bachelor's degree in a medical field or related industry.
  • At least one year experience as a Medical Virtual Assistant.
  • Excellent English communication skills (at least C1 level).
  • Solid understanding of medical terminologies and practices.
  • Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
  • Understanding of healthcare privacy regulations.
Benefits

As a Virtual Assistant, you will enjoy a range of benefits, including performance incentives, job security, stability, paid training, and inclusive culture. You will also have opportunities for career growth, work-from-home flexibility, and exceptional team support.

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