Call Center Customer Service Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerSupport Full time ₱80,000 - ₱100,000
Job Title

We are seeking a skilled Call Center Representative to fill this role. In this position, you will be responsible for handling customer service calls, providing support to clients, and promoting new products.

You will work with diverse clients, using your excellent communication skills and problem-solving abilities to deliver great customer experiences.

To succeed in this role, you will need to have prior call center experience, strong English proficiency, and the ability to work independently with a high-speed internet connection.

Key Responsibilities
  • Handle inbound and outbound calls efficiently.
  • Resolve customer issues through effective problem-solving.
  • Research information to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers to find the best solutions.
Requirements
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills
What We Offer

This is a fantastic opportunity to contribute to our team and grow your career in a dynamic environment. You will have the chance to work on high-impact projects, develop your skills, and advance your career.

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