Senior Client Experience Manager

2 days ago


Mandaue City, Central Visayas, Philippines beBeeClient Full time ₱1,001,029 - ₱1,337,831
Job Description

Enhance client experiences and drive success in a dynamic environment.

  • Key Responsibilities:
  • Resolve escalations, providing timely support to clients and team members.
  • Lead the Client Experience Specialist Team, conducting quarterly performance reviews and implementing recruitment processes.
  • Review procedures and client experience pathways for improvements, analyzing client data to optimize the client experience.
  • Identify tasks that can be automated or outsourced, managing training and handovers.
  • Manage Net Promoter Score (NPS) surveys, consistently monitoring NPS and implementing initiatives to grow our score.


  • Cebu City, Central Visayas, Philippines beBeeClientExperience Full time ₱1,897 - ₱2,438

    About the RoleWe have an exciting opportunity for a Senior Client Experience Professional to join our dynamic team. The ideal candidate will have a passion for enhancing client experiences, ensuring high levels of satisfaction, and driving client success.This role is focused on process improvement strategies, client retention, and referral strategies. The...


  • Mandaue City, Central Visayas, Philippines beBeeClient Full time $30,000 - $50,000

    Unlock Your Potential in a Fast-Paced Client Experience RoleWe are redefining the boundaries of criminal defense by combining strategic thinking with cutting-edge technology to deliver exceptional results for our clients.As a key member of our client experience team, you will be responsible for guiding clients from their initial inquiry to a formal...


  • Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱8,000 - ₱10,000

    Role OverviewThe organization delivers exceptional client experiences worldwide while creating opportunities for meaningful work in global communities.With a diverse team of over 1,000 members across five countries, the company aims to expand its workforce by 5,000 people within the next few years.Key ResponsibilitiesEngage with clients to resolve inquiries...


  • Mandaue City, Central Visayas, Philippines beBeeBusiness Full time ₱6,000,000 - ₱9,000,000

    Account Manager We are seeking a highly skilled and experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing a portfolio of clients, driving product adoption, renewals, and revenue growth through strategic guidance and strong customer relationships. About the Role The ideal candidate will have a proven...


  • Mandaue City, Central Visayas, Philippines beBeeAccounts Full time ₱500,000 - ₱800,000

    Accounts Manager Job DescriptionWe are currently seeking a highly skilled and experienced Accounts Manager to join our team. The successful candidate will be responsible for managing key client accounts, ensuring their goals are met through effective brand strategies and marketing initiatives.About the RoleThis role is perfect for those who enjoy building...


  • Mandaue City, Central Visayas, Philippines beBeeEmpathizer Full time $40,000 - $80,000

    Job OverviewWe strive to deliver exceptional client experiences and foster meaningful work opportunities globally.Our team is a diverse group of individuals united by our shared values and passion for making a positive impact.We are expanding our global presence, currently employing over 1,000 team members across five countries, with ambitious plans to reach...


  • Mandaue City, Central Visayas, Philippines LEAP Global Teams Full time ₱800,000 - ₱1,200,000 per year

    We are looking for a Client Delivery Manager who will act as the bridge between our clients and our delivery teams. This role is a hybrid of client management and staff management: you will ensure that clients are satisfied and that our staff consistently meet performance expectations.You'll directly manage the small team assigned to each client, while also...


  • Mandaue City, Central Visayas, Philippines beBeeAccountManager Full time ₱1,200,000 - ₱1,500,000

    About the RoleWe are looking for an experienced Account Manager to join our team and work closely with clients to ensure satisfaction, retention, and continuous value.Job DescriptionThe ideal candidate will have a proven track record in Account Management or Customer Success, preferably in a SaaS or tech environment. They will be responsible for serving as...


  • Mandaue City, Central Visayas, Philippines beBeeGrowth Full time ₱468,000 - ₱504,000

    Job Title: Client Growth ManagerJob Overview:The Client Growth Manager plays a pivotal role in driving client satisfaction and success through strategic leadership and team development. This position requires a high level of emotional intelligence, problem-solving skills, and adaptability to thrive in a fast-paced environment.Main Responsibilities:Lead video...


  • Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱3,500,000 - ₱5,000,000

    Job SummaryWe are seeking a highly skilled and dedicated professional to serve as a Senior Customer Advocate. In this role, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding products and services.As a Senior Customer Advocate, you will collaborate with internal and external teams in handling customer...