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Customer Service Senior Analyst

4 weeks ago

Cebu City, Central Visayas, Philippines ADDFORCE Human Resources Solutions Full time
Qualifications

We are seeking a highly skilled and experienced professional to join our team as a Customer Service Senior Analyst. The ideal candidate will possess a Bachelor's degree in any field and a minimum of 3 years of experience in the call center industry.

Key qualifications include:

  • Bachelor's degree in any field
  • Minimum 3 years of experience in the call center industry
  • International voice experience
  • US telecom experience is desirable

What Sets You Apart

In addition to the required qualifications, we are looking for candidates with the following skills:

  • US telecom experience
  • Technical/telecom troubleshooting experience

We are committed to providing our customers with exceptional service and support, and we are looking for a talented individual to join our team and help us achieve this goal.