Customer Service Ambassador

2 weeks ago


Cebu City, Central Visayas, Philippines Neksjob Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Neksjob. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone calls, emails, and chats.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and consistent information about our products and services
  • Escalate complex issues to senior team members or management as needed
  • Continuously improve customer satisfaction by identifying and implementing process improvements

Requirements
  • At least High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
  • Call Center Experience is preferred but not required
  • Financial Background is a plus
  • Fluency in written and spoken business English
  • Fast, accurate efficient data entry skills
  • Problem solving skills
  • Active Listening

Why Work with Us?
  • Paid training
  • Competitive salary plus allowances
  • Monthly performance incentives
  • Career development and advancement opportunities


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