Customer Service Ambassador
6 hours ago
Neksjob is currently seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Ambassador, you will be the first point of contact for our customers, providing exceptional service and support.
Job SummaryWe are looking for a motivated and results-driven individual to join our call center team. The successful candidate will have excellent communication skills, both written and verbal, and be able to provide accurate and efficient service to our customers.
Key Responsibilities- Respond to incoming calls from customers, addressing their queries and concerns in a professional and courteous manner.
- Analyze customer issues and provide effective solutions, escalating complex problems to senior colleagues when necessary.
- Maintain accurate records of customer interactions, including calls, emails, and chat logs.
- High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
- At least 1 year of call center experience (not required but preferred)
- Fluency in English, both written and spoken
- Strong problem-solving and active listening skills
- Ability to work in a fast-paced environment with multiple priorities
As a valued member of our team, you can expect:
- A competitive salary of up to PHP 20,400 per month
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- Career advancement opportunities within Neksjob
In this role, you will have the opportunity to develop your skills and knowledge, working with a talented team to deliver exceptional service to our customers. If you are a motivated and enthusiastic individual who is passionate about delivering outstanding customer service, we encourage you to apply.
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