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Guest Services Coordinator

2 weeks ago

Cebu City, Central Visayas, Philippines Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full time
Key Responsibilities
  • Front Office Operations: Ensure that all front office activities are carried out in accordance with established standards and procedures, including check-in, check-out, and room allocation.
  • Dusit Club Coordination: Coordinate the activities of the Dusit Club, including managing the club's operations, supervising staff, and maintaining high standards of service quality.
  • Guest Relations: Build strong relationships with guests, respond promptly to their needs and preferences, and provide personalized services to ensure their satisfaction.
  • Communication: Communicate effectively with colleagues, managers, and guests to maintain open lines of communication, resolve issues, and promote teamwork.