Guest Service Supervisor

2 weeks ago


Bacolod City, Western Visayas, Philippines SM Retail Full time
Job Function:

Responsible for managing the daily operations of the Prestige Lounge.

Responsibilities

Handle customer complaints elevated or not handlecasd by Guest Services Representatives

Prepare and submit daily, weekly and monthly operations reports

Manage operational expense and monitor inventory of supplies

Lead development of the team

Qualifications:

Graduate of Hotel and Restaurant Management, Tourism or any business course

3 years of working experience in Customer Service or related field and with working knowledge on MS Office

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