
Customer Service Representative II Position
3 days ago
Customer Service Representative II Role
We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative II. In this role, you will be the primary point of contact for customers, providing exceptional service and support.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process orders and manage customer information accurately.
- Provide product information and answer questions about pricing, lead times, and warranty.
- Assist with returns, refunds, and exchanges.
- Monitor and respond to customer complaints and feedback.
Requirements:
- Bachelor's degree in any field.
- At least one year of experience in customer-facing roles or related functions.
Preferred Qualifications:
- Background in offshore service operations is an asset.
Our Commitment to You:
We value and respect each employee, fostering a workplace that encourages innovation, collaboration, and diverse perspectives. Our commitment to ongoing career development ensures you have the support to thrive.
Enjoy competitive benefits plans, medical insurance options, Employee Assistance Program, employee resource groups, recognition, and more. Flexible time off plans include paid parental leave (maternal and paternal), vacation, and holiday leave.
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