Customer Advocate

4 days ago


Makati City, National Capital Region, Philippines Oracle Full time
Job Description

We are seeking a highly skilled and experienced IT Solutions Expert to join our Support organization. In this role, you will provide expert technical guidance and support to customers worldwide, working closely with them to resolve complex technical issues related to Oracle products.

As a key member of our Support team, you will leverage your knowledge of Oracle products and services to develop effective solutions, collaborating closely with cross-functional teams to ensure seamless integration and effective resolution of customer inquiries.

Responsibilities include:

  • Providing detailed analysis and recommendations to resolve complex technical issues
  • Collaborating with cross-functional teams to develop and implement effective solutions
  • Maintaining up-to-date knowledge of Oracle products and services, including new technologies and innovations

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