Crypto Client Service Representative

1 day ago

San Juan, National Capital Region, Philippines beBeeCustomer Full time $40,000 - $60,000

We are seeking a skilled Crypto Customer Support Specialist to join our team. As a member of our support team, you will be the first point of contact for customers seeking assistance with our products and services.

Your primary responsibility will be to provide exceptional customer support via chats and emails, ensuring that customers receive timely and effective resolutions to their queries.

Key Responsibilities:
  • Crypto Customer Support: Provide top-notch customer support via live chats and emails, ensuring that customers receive prompt and effective resolutions to their queries.
  • Relationship Building: Build positive and long-lasting relationships with customers by actively listening to their concerns and providing personalized solutions.
  • Team Collaboration: Collaborate with cross-functional teams, including developers and other departments, to ensure seamless communication and efficient issue resolution.
  • Product Knowledge: Maintain working knowledge of client products and services, including features, functionality, and best practices.
Requirements:
  • Languages: Native Dutch and English B2 communication skills.
  • Experience: At least 6 months of experience in a customer support role, preferably in the crypto industry.
  • Technical Skills: Experience with CRM systems, analytical and research skills, and a personal or professional background in trading/investments/blockchain.
  • Personal Qualities: Positive and responsible attitude, excellent problem-solving skills, and ability to work effectively in a multicultural and multilingual environment.
Preferred Qualifications:
  • Technical Support: Experience in technical support, preferably in the crypto industry.
Benefits:
  • Remote Work: Opportunity to work fully remotely.
  • Flexible Schedule: Flexible schedule to accommodate your needs.
  • International Environment: Inclusive international environment with colleagues from diverse backgrounds.
  • Competitive Compensation: Competitive compensation in USD.
  • Bonuses: Good bonuses for referring friends.
  • Training and Development: Paid intensive training and probation.
  • Work-Life Balance: Greenhouse conditions for self-development and work-life balance.

We welcome people with various backgrounds and experiences. If you have a strong interest in delivering exceptional customer support and the crypto industry, please send your CV in English.

  • Client Service Representative

    2 weeks ago

    San Juan, National Capital Region, Philippines beBeeRepresentative Full time ₱800,000 - ₱1,200,000

    Job Title: Client Service RepresentativeWe are seeking a highly motivated and organized Client Service Representative to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and support.Job Responsibilities:Manage sales and other key performance indicators related to the positive...

  • Crypto Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomer Full time $40,000 - $60,000

    Job SummaryWe are seeking a highly skilled and experienced Customer Success Specialist to join our team. The successful candidate will be responsible for ensuring customer satisfaction by providing excellent support, resolving issues, and communicating effectively.About the RoleThe Crypto Customer Success Specialist will be the primary point of contact for...

  • Bilingual Customer Service Representative

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomerService Full time ₱180,000 - ₱300,000

    Job Title:Bilingual Customer Service RepresentativeJob Overview:We are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients in both English and Spanish.Responsibilities:Handle inbound and...

  • Senior Client Service Representative

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomerService Full time ₱1,475,000 - ₱2,345,000

    Job OpportunityBoldr is a global organization dedicated to delivering exceptional client experiences and creating meaningful work opportunities in communities worldwide.We are a diverse team united by our desire to connect people with shared values for impactful outcomes.We employ over 1,000 team members across five countries and aim to grow to 5,000+...

  • Bilingual Customer Service Representative

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,000,000

    Job Title:Bilingual Customer Service Representative", "Job Description:We are seeking a highly motivated and bilingual individual to join our team as a customer service representative.Your primary responsibility will be to provide exceptional customer support in both English and Spanish languages.You will work closely with customers to resolve their...

  • Remote Customer Service Representative

    1 day ago

    San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱80,000 - ₱100,000

    We're seeking dynamic individuals to support a range of customer service initiatives.Job OverviewMCI is a leading BPO company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We're looking for enthusiastic representatives to join our team and support inbound and outbound customer service initiatives for a portfolio...

  • Customer Service Representative

    1 week ago

    San Juan, National Capital Region, Philippines AVOLUTION, INC. Full time $30,000 - $50,000 per year

    About the role Join the dynamic team at AVOLUTION, INC.' as our Customer Service Representative. In this full-time position based in San Juan City Metro Manila, you will be the friendly face of our company, providing exceptional customer support and contributing to our continued growth and success.What you'll be doingRespond to customer inquiries and...

  • Sales Representative

    1 day ago

    San Juan, National Capital Region, Philippines NexGen Asia Group of Companies Full time ₱104,000 - ₱130,878 per year

    Company DescriptionNexGen Asia Group of Companies stands out as a one-stop-shop, offering tailored solutions that meet our clients' needs and budgets without compromising quality. We provide a diverse range of services with a commitment to innovation and excellence. Our goal is to deliver value and satisfaction to our clients through high-quality products...

  • Client Experience Representative

    1 day ago

    San Juan, National Capital Region, Philippines beBeeCustomerService Full time ₱1,123,400 - ₱1,411,400

    Job Summary:We are seeking a Customer Advocate to interact with customers, address inquiries and resolve complaints regarding clients' products and services.About the RoleThe Customer Advocate will be responsible for providing timely and professional customer service, collaborating with internal and external teams to handle customer needs.Key...

  • Remote Customer Service Representative

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomerService Full time $9,600 - $13,200

    Hiring for a full-time customer service representative role in a remote setting. Key responsibilities include order management, customer service, collaboration and communication, administrative support, and influencer outreach.About the Client:We are a bold and trailblazing healthy snack brand that fuels ambition with clean, powerful ingredients. Our mission...