Learning Program Specialist

2 days ago


Taguig, National Capital Region, Philippines beBeeClientSuccess Full time ₱800,000 - ₱1,200,000

As a Client Success Manager, Learning, you will play a pivotal role in enhancing client training programs.

The primary responsibility of this position is to identify and review client training requirements and current training curriculum, modules, and content for upgrades, redesign, and enhancements. This involves analyzing existing resources and providing recommendations for improvement (20%).

Collaboration and consulting are essential skills for this role, as you will work closely with clients to provide effective training methodologies and program launch plans tailored to their specific needs (20%).

Effective communication is crucial, as you will need to write clear and concise Learning and Development SOPs with documented requirements and best practices. You will then hand off these documents to launch execution teams for implementation (20%).

Evaluation of performance metrics over time is also critical, as you will assess the success of training initiatives and make adjustments as necessary to ensure business needs are met (20%).

Additionally, you will be responsible for ensuring seamless communication among clients, launch team members, trainers, and management, including follow-up actions and revisions to guarantee KPI goals are achieved within 60 days post-implementation (20%).

  • Key Responsibilities:
  • Identify and review client training requirements
  • Collaborate and consult on effective training methodologies
  • Write Learning and Development SOPs
  • Evaluate performance metrics
  • Ensure seamless communication among stakeholders

Benefits:

This role offers a unique opportunity for professional growth and development, allowing you to enhance your skills in client success, training, and project management. If you are a motivated and organized individual who excels in fast-paced environments, this could be the perfect fit for you.

What We Offer:

We value our employees' contributions and offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement.

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