Senior Workforce Manager

3 days ago


Cebu City, Central Visayas, Philippines beBeeWorkforce Full time ₱900,000 - ₱1,200,000
Job Summary

This position is responsible for overseeing the workforce management function within an organization. The successful candidate will have a strong background in workforce planning, scheduling, and forecasting.

Key Responsibilities:
  • Develop and implement workforce plans that meet business needs and drive operational excellence.
  • Lead cross-functional teams to optimize scheduling and forecasting processes.
  • Analyze data to identify trends and opportunities for improvement.
  • Collaborate with stakeholders to develop and implement strategic initiatives.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in workforce management or a related field.
  • Proven track record of improving workforce efficiency and reducing costs.
  • Excellent communication and leadership skills.
Candidate Profile
  • Must have 2-4 years Workforce Management experience.
  • Associate's degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Mgmt Experience) preferred.
  • Experience with forecasting, capacity planning and scheduling software tools.
  • Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates.
  • Advanced Microsoft Office skills.
  • Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment.
  • Demonstrated ability to mentor, coach and provide direction to a team of employees.
  • Demonstrated ability to take initiative and ownership with focus on continuous improvement.
  • Excellent attention to detail.
  • Demonstrated ability to foster customer service disposition and sense of professionalism for self and team.
  • Solid understanding of the organization's business operations and industry. Demonstrated business acumen.
  • Demonstrated ability to comprehend, analyze, and interpret.

The ideal candidate will be a strategic thinker with excellent analytical and problem-solving skills. They will have a proven track record of driving business results through effective workforce management practices.

In this role, you will have the opportunity to work closely with senior leaders to develop and implement workforce strategies that drive business success. You will also have the chance to collaborate with cross-functional teams to improve processes and drive innovation.

If you are a motivated and results-driven professional with a passion for workforce management, we encourage you to apply for this exciting opportunity.



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