
Team Leadership Specialist
1 week ago
Elevate Team Performance with a Strategic Leader
About the Role:As our Executive Team Supervisor, you will play a vital role in leading, coaching, and managing a remote Virtual Assistant team. In this position, you will focus on guiding team members to reach their fullest potential while fostering a collaborative, client-centric environment.
Responsibilities:- Manage a team of Executive Assistants, fostering a positive, productive, and engaging work culture. You'll ensure each team member understands their goals and has the resources they need to succeed.
- Offer tailored coaching to VAs based on their experience and industry needs. Regularly meet with each VA to discuss performance, set objectives, and provide actionable feedback for growth.
- Leverage your knowledge of various industries to support VAs in delivering industry-specific solutions, addressing diverse client needs, and adapting to new sectors as required.
- Set measurable performance goals, track team progress, and identify areas for improvement. Conduct regular performance evaluations and ensure high standards are consistently met.
- Act as the first point of contact for escalated issues, working to resolve client concerns, mitigate risks, and implement solutions to improve overall team efficiency.
- Encourage VAs to share insights and identify areas for personal and professional development. Develop initiatives that inspire ongoing learning and growth within the team.
- Solid experience as an Executive Assistant supporting C-level executives or leaders in a large international corporation.
- Proven experience in a supervisory role with a strong background in managing and coaching remote teams.
- Proven ability to guide and motivate team members, helping them achieve their goals and grow in their roles.
- Broad understanding of various industries and an aptitude for quickly learning new fields to provide guidance to a diverse client base.
- Exceptional verbal and written communication skills, capable of delivering clear, constructive feedback.
- Experience with remote work tools and platforms (e.g., Discord, GSuite, Asana), and managing teams across different time zones.
- Analytical mindset with a proactive approach to addressing challenges and improving team processes.
- Professional microphone headset or functional computer microphone equivalent
- Fast, responsive computer
- Clean & professional background/audio environment for video calls with customers
- A company that prioritizes community and personal growth
- Opportunity to network with executives at a rapidly growing organization
- Chance to gain knowledge about multiple industries simultaneously
- Avenues for rapid promotion & salary increases as the company scales
- A part of an early growing customer success team at a high-growth company
Schedule: US & PH work hours (40+ hours per week)
Location: This is a fully remote role.
We believe in empowering our team to reach their full potential. If you're ready to make a lasting impact in a remote-first environment, we'd love to meet you
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