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Technical Liaison

1 week ago

Manila, National Capital Region, Philippines Flashpoint Venture Capital Group Full time
About the Role

We are looking for a talented Customer Experience Specialist to join our team at Guesty. The ideal candidate will have a passion for delivering exceptional customer experiences, be highly communicative, and have a strong technical foundation.

Key Responsibilities
  • Deliver high-quality customer service and support
  • Investigate and resolve customer complaints and issues
  • Work closely with the development team to identify areas for improvement
  • Develop and maintain documentation for customer support
  • Participate in training sessions and stay up-to-date with product knowledge