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Front Desk Coordinator

1 week ago

Quezon City, National Capital Region, Philippines Gratitude Philippines Full time
Job Summary

We are looking for a skilled Chinese Front Desk Officer to join our team at Gratitude Philippines. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.

Your primary responsibilities will include:

  • Greeting and welcoming guests in a professional and friendly manner.
  • Answering phone calls and emails in a prompt and courteous manner.
  • Managing room reservations and cancellations.
  • Performing administrative duties.
  • Processing payments.

In addition to your technical skills, you will also need to possess a pleasing personality and presentable appearance.

We offer a competitive salary of 110,000-120,000 and a chance to work in a dynamic and supportive environment.

Key Responsibilities

Your key responsibilities will include:

  • Providing exceptional customer service to our guests.
  • Managing room reservations and cancellations.
  • Performing administrative duties.
  • Processing payments.

We are committed to providing a safe and welcoming environment for all our customers.

Requirements

To excel in this role, you will need to possess:

  • Excellent communication skills in both Chinese and English.
  • A pleasing personality and presentable appearance.
  • No prior experience is necessary as we can provide training.