Customer Success Representative

5 days ago


Manila, National Capital Region, Philippines Private Advertiser Full time
Job Description
We are looking for a highly motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for:

  • Developing and implementing customer business plans;
  • Promoting educational materials to assigned areas (Schools, Associations, Organizations, and Practitioners);
  • Facilitating and attending special events affecting assigned areas (e.g., seminars, book fairs);
  • Managing selling expense budgets according to approved annual business plans;
  • Presenting and selling learning solutions to customers using prescribed selling tools;
  • Attending to customer concerns/complaints and reporting the same to the Regional Sales Manager, especially when assistance is needed;
  • Gathering customer information, market intelligence, anticipating forthcoming customer initiatives, and monitoring competitor's activities in assigned territories;
  • Managing all expenses & allocation of resources (both admin and sales-related) of assigned areas and submitting prescribed forms to Regional Sales Manager for approval;
  • Preparing or issuing Sales Order Forms based on customer orders and forwarding the same to the branch supervisor for processing;
  • Requesting examination copies from branch supervisors and delivering to customers;
  • Submitting prescribed weekly & monthly sales & expense reports to RSM for discussion & approval;
  • Facilitating and coordinating the immediate pullout of stocks and collection of all account receivables of customers with branch supervisors;
  • Maintaining an excellent working knowledge of the company's products and services.




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