Highly Experienced IT Professional Required for Advanced Systems Administration Role

1 week ago

Quezon City, National Capital Region, Philippines beBeeSystemAdministrator Full time $90,000 - $120,000
Job Description

We are seeking a skilled System Administrator to manage our advanced systems and networks. The ideal candidate will be responsible for resolving complex technical issues directly with customers, providing training to support teams, and maintaining our network infrastructure.

Key Responsibilities:
  • Resolve complex technical issues via phone, email, and remote access
  • Act as primary escalation point from tier 1 and tier 2 support technicians
  • Provide training as needed to the tier 1 and tier 2 support teams
  • Advanced troubleshooting for server network issues including Cisco, Fortinet, Meraki, Dell, Palo Alto, Ubiquiti, and SonicWall hardware
  • Advanced knowledge and troubleshooting of Microsoft products including Windows Server, Azure, cloud computing platforms, and desktop operating systems/hardware
  • Advanced experience with Citrix Environments including XenApp, XenDesktop, and Netscaler products
  • Advanced experience with setting up, management of, and troubleshooting Active Directory environments
  • Virtualization design, implementation, and support (VMware, Hyper-V, Citrix Xen)
  • Familiarity with various storage appliances and technologies used in enterprise installations (iSCSI, RAID, SAN, NAS)
  • Expertise in Office 365/Azure administration and migrations
  • Knowledge of SaaS based products and management of customer licenses
Required Skills and Qualifications

The ideal candidate will have excellent technical skills, strong problem-solving abilities, and excellent communication skills. Additionally, they must be able to work independently and as part of a team.

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