
Care Documentation Specialist
1 day ago
Transforming family care starts with accurate documentation.
We're seeking a skilled Care Documentation Specialist to join our team. As part of this role, you'll work closely with families and caregivers to collect, review, and track essential documents.
Your primary responsibilities will include:
- Maintaining organized records and tracking expiring documents, sending timely reminders.
- Ensuring all documents are accurate, complete, and compliant with state and Medicaid/Medicare regulations.
- Collaborating with onboarding, credentialing, and family support teams to deliver a seamless experience.
You'll be responsible for communicating clearly and compassionately with families via phone, text, and email. Strong organizational skills, attention to detail, and high-volume call handling experience are essential for this position.
Familiarity with healthcare documentation, HIPAA, or Medicaid is a plus. If you're passionate about delivering life-changing care and have a knack for administration, we encourage you to apply.
This role offers competitive compensation, company equity, benefits, an environment for growth and learning, and opportunities to propel innovation in healthcare.
In addition to your technical skills, you'll need excellent communication and interpersonal skills to effectively work with diverse families and caregivers. A tight-knit team of builders awaits your arrival, accelerating your career and growth while making an impact on a next-generation healthcare company.
Requirements:
- Extensive experience in customer service, administration, or healthcare support.
- Proven high-volume call handling, strong attention to detail, clear communication.
- Organizational skills, CRM system proficiency.
- Familiarity with healthcare documentation, HIPAA, or Medicaid (a bonus).
- Bilingualism in Spanish (a plus).
We're looking for someone who is passionate about delivering exceptional care and eager to grow their career with us.
About the Role:
This Care Documentation Specialist position involves working with real families facing real challenges. You'll play a vital role in making a difference in their lives while advancing your own career.
As a member of our team, you'll enjoy a dynamic work environment that fosters growth, innovation, and collaboration. Join us and take the first step towards a rewarding career in healthcare.
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