Technical Support Specialist

DepartmentService DeliveryEmployee TypeProbationaryPosition DescriptionJob Responsibilities:Perform basic computer troubleshooting on client's workstations.Provide first-level technical support and preliminary investigation for customer issues and service requests.Respond to customer inquiries via chat, email, and phone.Manage and track customer issues.Daily...

DescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...

DepartmentService DeliveryEmployee TypeProbationaryJob ResponsibilitiesPerform basic computer troubleshooting on client's workstations.Provide first-level technical support and preliminary investigation for customer issues and service requests.Respond to customer inquiries via chat, email, and phone.Manage and track customer issues.Provide helpdesk support...

Complaint escalation and production floor support:Complaint escalation: When Customer Service (CS) Representatives or Clinic Operations (CO) Representatives (see corresponding job profiles) need to escalate complaint related cases because they are unsure how to handle them, the Technical Support Specialist (along with the Cue onshore team) is one of the...

Job Details:22k Salary OfferHybrid SetupWith HMOWith a 20k Signing bonus! Job Requirements: Strong understanding of API integration, with hands-on experience in API troubleshooting and problem resolution. Proficiency in HTML, CSS, and JavaScript to effectively analyze and address customer issues related to web technologies. Minimum 1-2 years of proven...

Job Summary The Call Center Agent- Technical answers / follow up on inbound calls, chats, and emails from customers to provide a high level of service, ensure customers understand product features and benefits and also provide accurate product and service information.Job Duties and ResponsibilitiesIdentify, research, notate, and resolve customer emails,...

Provide the first point of IT Support contact for all employees. Installing and configuring computer hardware operating systems and applications. Assisting staff or clients through a series of actions, either face to face; email, or over the telephone to help set upsystems or resolve issues. Troubleshoot technical issues to resolution and/or escalate to L2...

Job Duties Design, specify and develop project scopes for local and wide area network and equipment upgrades. Diagnose and troubleshoot network problems over the telephone to determine the source of the problem. Provide level 2 and 3 technical analysis to clients to include general troubleshooting, event logs, analysis, various system settings. Support...

Responsibilities Provide first-level technical support to users of HRIS and MYXfinancials systems via phone, email, or chat. Diagnose and troubleshoot system-related issues, ensuring timely resolution and user satisfaction. Collaborate with internal teams, including developers and product specialists, to escalate and resolve complex technical problems....

Job SummaryThis role's main focus is to support all employees' by resolving any IT related issues they may come up against in their day to day roles.Job DescriptionThe IT Helpdesk Technician role is an integral part of the Operations team. This role's main focus is to support all employees' by resolving any IT related issues they may come up against in their...

POSITION : TECHNICAL SUPPORT 1RANK : STAFFLOCATION : FIELD AND BACK-OFFICE/ORTIGAS CITYSALARY: 15K TO 17KI. Job SummaryTechnical Support 1 is generally assigned for the upkeep of the company's asset deployed indifferent areas across the country via on-site and remote implementations. The Technical Support1 shall be analytical and sufficiently trained in...

Job DescriptionPrimary Responsibilities Semi-front-end group, composed of technical skilled people, attending on-line and off-line transfers from Level 1 SupportProvide remote support for incidents and requests in support of the distributed end user devices (desktops, laptops, mobiles, and laboratory equipment)Able to spend more time than Level 1, and use...

Job DescriptionThe Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms. . Assess, maintain, support, and...

An exciting opportunity awaits you to join WiseTech Global as a Global Product Support Specialist. WiseTech Global is an Australian software company that specializes in providing logistics solutions. We are known for developing CargoWise One - a comprehensive software platform designed to streamline and manage logistics and supply chain operations.In this...

DescriptionLooking for a meaningful way to apply your education in Accounting or Finance Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. Tyler Technologies is a leading provider of...

Position: SALES EXECUTIVE (1)Assigned Area: Tayud Consolacion            General Qualifications:Must be Registered Electrical Engineer (REE)Proven work experience as Sales Engineer Proven trach record selling complex enterprise and solutionsAbility to forge strong, long-lasting relationships with identified clients and contact persons.Solid...

Highlights Competitive compensation and benefits packagesContinuous professional development and learning opportunitiesRegular engagement activities and events______________________________________________________________________________GLOBAL BUSINESS TRANSFORMATION SPECIALIST / TECHNICAL PROJECT SPECIALISTWork for our global clients and immerse in our rich...

Identifying hardware and software solutions.Collect customer requests and dataProvide technical support to customers via phone, online, chat, and email.Conduct basic troubleshooting using questionnaires to find out the level of support neededCreate tickets for Level 2 supportAt least have knowledge in Oracle and MacintoshSupport and assist Network Engineer...

Essential Duties and Responsibilities include the following. Other duties may be assigned:Reset passwords, add new users and contracts, configure and maintain accounts, customer information, and templates across multiple software solutionsTrain and on-board new usersUtilize the Dairy.com system to generate reports and address data or system inquiries...

• Install and configure computer hardware, software and printer, etc.• Repair and replace equipment if necessary.• Respond in a timely manner to service issues and request.• Providing technical support accross the company.• Setup of accounts, email etc. for new users