Senior Technical Product Support Specialist

Complaint escalation and production floor support:Complaint escalation: When Customer Service (CS) Representatives or Clinic Operations (CO) Representatives (see corresponding job profiles) need to escalate complaint related cases because they are unsure how to handle them, the Technical Support Specialist (along with the Cue onshore team) is one of the...

DescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...

A SENIOR TECHNICAL Support 1 is generally assigned for the upkeep of the companys asset deployed in different areas across the country via on-site and remote implementations. The Technical Support 1 shall be analytical and sufficiently trained in every aspect of the job. They are expected to deliver concise reports and outputs.Roles And Responsibilities...

What Is Your RoleThe technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of...

An exciting opportunity awaits you to join WiseTech Global as a Global Product Support Specialist. WiseTech Global is an Australian software company that specializes in providing logistics solutions. We are known for developing CargoWise One - a comprehensive software platform designed to streamline and manage logistics and supply chain operations.In this...

Nezda is currently accepting applications for Technical Support Representative (Product Support) position.Qualifications: At least Highschool Graduate with minimum of 1-year TSR experience, preferably Telco/VOIP account (Voice)Job Description: Basic TSR experienceSchedule: Night ShiftWork setup: Onsite/RTO (2-3x per day onsite) Location: Both Ortigas and...

Responsibilities Provide first-level technical support to users of HRIS and MYXfinancials systems via phone, email, or chat. Diagnose and troubleshoot system-related issues, ensuring timely resolution and user satisfaction. Collaborate with internal teams, including developers and product specialists, to escalate and resolve complex technical problems....

The R&D Specialist/Technical Services Specialist develops flour and flour-based products thru research and tests on ingredients, packaging materials and processes handles projects on packaging, documentations and customer requirements.1. Conducts evaluation of new and alternative ingredients and packaging materials for product development use.2. Formulates...

Job DescriptionThe Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms. . Assess, maintain, support, and...

The Product Manager will play a pivotal role in driving the success of our software products and solutions. He/she will collaborate closely with cross-functional teams, including development, design, marketing, and customer support, to ensure the delivery of exceptional products that meet customer needs and drive business growth.Responsibilities:1.Product...

Information Technology Services Mgmt. (ITSM) Corp. is a premier provider of strategic IT services designed specifically for large-enterprise and mid-tier organizations. Our solution-based services are founded on mature internal competencies in technology provisioning, service excellence, managed services, IT infrastructure, network solutions, application...

DepartmentService DeliveryEmployee TypeProbationaryJob ResponsibilitiesPerform basic computer troubleshooting on client's workstations.Provide first-level technical support and preliminary investigation for customer issues and service requests.Respond to customer inquiries via chat, email, and phone.Manage and track customer issues.Provide helpdesk support...

Company DescriptionITS Science (Phils.) Inc. is a business division under ITS GROUP, a regional leader in providing scientific and medical instruments, hospital infrastructure, and laboratory furniture. Located in Manila, ITS Science Philippines offers a wide range of products and solutions to meet the diverse needs of the scientific and medical...

POSITION : TECHNICAL SUPPORT 1RANK : STAFFLOCATION : FIELD AND BACK-OFFICE/ORTIGAS CITYSALARY: 15K TO 17KI. Job SummaryTechnical Support 1 is generally assigned for the upkeep of the company's asset deployed indifferent areas across the country via on-site and remote implementations. The Technical Support1 shall be analytical and sufficiently trained in...

Job Description:ITVT has been concentrating on the implementation of innovative sector solutions for the industrial and energy sectors since 2001 with more than 250 employees. Through professional advice, reliable project implementation and the subsequent 24/7 support, we create sustainable customer satisfaction.As part of the digital transformation, we...

Job DescriptionPrimary Responsibilities Semi-front-end group, composed of technical skilled people, attending on-line and off-line transfers from Level 1 SupportProvide remote support for incidents and requests in support of the distributed end user devices (desktops, laptops, mobiles, and laboratory equipment)Able to spend more time than Level 1, and use...

Company Description D&L Industries is a Filipino company engaged in product customization and specialization through a collaborative effort with our various partners. Powered by research and innovation, we manufacture various products, ranging from food ingredients, chemicals for personal and home care use, raw materials for plastic, and aerosol...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are recruiting for a Technical Support Analyst who will be part of our Global Technical Support team based in Manila. This team is...

Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world.The Technical Support Associate documents complaints and inquiries on product distributed by...

Full Job DescriptionYou serve as a Technical Support Analyst part of the Technical Support Team, who are responsible for production support. This may involve diagnosing and fixing problems with the systems, analyzing system performance and availability, and driving to incident resolution. Proactive troubleshooting initiatives: the focus is on prevention...