Customer Service Specialist

Customer Service SpecialistRequisition ID: 39455Job Location(s): Manila, PHThe Customer Service Specialist is responsible for establishing and maintaining a profitable relationship with customers on behalf of the company by taking personal and complete responsibility for each customer account as assigned. Along with ensuring that all customers requirements...

Customer Service SpecialistRequisition ID: 39455Job Location(s): Manila, PHThe Customer Service Specialist is responsible for establishing and maintaining a profitable relationship with customers on behalf of the company by taking personal and complete responsibility for each customer account as assigned. Along with ensuring that all customers requirements...

Develops and maintains long-term business relationships by serving as an internal advocate and client liaison. They have the soft and hard skills required to master technology and manage customer relationships.The Customer Service Specialist will interact with the company's customers by addressing inquiries and resolving complaints, generally providing a...

Qualifications:Must be a graduate of at least a 4-year courseOperational industry experience required in a similar capacity (minimum 1 year)Preferably with previous working experience in a multinational freight forwarderFluent in English, both written and spokenProficient in MS Office applicationsKnowledge/experience in the use of Cargowise system is...

Qualifications:Must be a graduate of at least a 4-year courseOperational industry experience required in a similar capacity (minimum 1 year)Preferably with previous working experience in a multinational freight forwarderFluent in English, both written and spokenProficient in MS Office applicationsKnowledge/experience in the use of Cargowise system is...

Job DescriptionThe Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig.Responsibilities:Providing friendly and personal support to the client...

Job DescriptionThe Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig.Responsibilities:Providing friendly and personal support to the client...

Job DescriptionThe Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig.Responsibilities:Providing friendly and personal support to the client...

Job Function:Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).ResponsibilitiesOperate POS Machine and In-House SoftwareRecord merchandise return and handle...

IT Support/Technical Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use...

IT Support/Technical Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use...

IT Support/Technical Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Some specialists are tasked with giving instructions to customers on how to use...

The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.Qualifications:Candidate must...

The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.Qualifications:Candidate must...

The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.Qualifications:Candidate must...

#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMoreTop reasons to work with TDCXCompetitive remuneration,...

#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMoreTop reasons to work with TDCXCompetitive remuneration,...

#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMoreTop reasons to work with TDCXCompetitive remuneration,...

Interact with customers to provide information via phone, email or chat and resolve issues in a timely and professional mannerContribute to customer satisfaction by ensuring that the customer's concerns are being addressed accordingly and in a polite mannerRespond to customer inquiries via Facebook and InstagramRespond to inquiries with active listening –...

Interact with customers to provide information via phone, email or chat and resolve issues in a timely and professional mannerContribute to customer satisfaction by ensuring that the customer's concerns are being addressed accordingly and in a polite mannerRespond to customer inquiries via Facebook and InstagramRespond to inquiries with active listening –...