Customer Support Specialist

4 weeks ago


Philippines MicroSourcing Full time

The role involves managing over 100 daily customer inquiries across multiple channels, ensuring prompt and exceptional service. The aim is to foster a positive brand experience for existing customers and convert inquiries into sales for prospective shoppers. Responsibilities include engagement through Zendesk, WhatsApp, Facebook, Instagram, Stamped, live chat, and phone communications post-training.



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