Customer Support Specialist
4 weeks ago
The role involves managing over 100 daily customer inquiries across multiple channels, ensuring prompt and exceptional service. The aim is to foster a positive brand experience for existing customers and convert inquiries into sales for prospective shoppers. Responsibilities include engagement through Zendesk, WhatsApp, Facebook, Instagram, Stamped, live chat, and phone communications post-training.
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Customer Support Engineer
3 weeks ago
Philippines Universal Access and Systems Solutions Inc. Full timeJob Overview:Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.Customer Support Engineers are also responsible for creating and presenting technical documentations to the...
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Customer Support Specialist
3 weeks ago
Western Visayas, Philippines, Iloilo Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you! Be the next Customer Support Specialist.Job HighlightsDay 1 HMO for you and two (2) of your dependents.Annual and Performance Based Salary IncreaseAdditional Leave CreditsDuties & ResponsibilitiesManaging customer queries by responding to calls from clients of Stealth Monitoring. Building basic...
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T1 Support Specialist
3 weeks ago
Philippines EMAPTA Full timeJob DescriptionPurpose of the PositionTo provide quality service and support to all InspectRealEstate customers.Responsibilities and Duties. Provide excellent customer service and product support. Understand & continuously improve knowledge of the IRE suit of products. Perform all tasks with a genuine customer focus to identify and respond to customers'...
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Senior Ad Tracking Specialist
4 weeks ago
Philippines Right Customer Full timeRight Customer is a performance marketing studio that partners with subject matter experts to create, promote, and deliver online education to their audiences in evergreen niches like real estate investing, business, and personal finance. We are seeking an Ads Tracking Specialist proficient in setting up and troubleshooting conversion tracking for various...
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Customer Success Specialist
1 month ago
Philippines Maximum Solutions Corporation Full timeDevelops and maintains long-term business relationships by serving as an internal advocate and client liaison. They have the soft and hard skills required to master technology and manage customer relationships.The Customer Service Specialist will interact with the company's customers by addressing inquiries and resolving complaints, generally providing a...
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Technical Support Specialist
3 weeks ago
Philippines, Manila Shepherd Full timeDescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...
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Product Technical Support Specialist
4 weeks ago
Philippines MicroSourcing Full timeComplaint escalation and production floor support:Complaint escalation: When Customer Service (CS) Representatives or Clinic Operations (CO) Representatives (see corresponding job profiles) need to escalate complaint related cases because they are unsure how to handle them, the Technical Support Specialist (along with the Cue onshore team) is one of the...
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L1 Customer Support Specialist
4 days ago
Manila, Philippines KNAK AI Full timeOverviewAs an L1 Customer Support Specialist at KNAK AI Solutions, you will be an integral part of our client support team, dedicated to ensuring efficient resolution of Level 1 support tickets and enhancing customer satisfaction for our client, HappyCo. This role requires excellent communication skills, a keen eye for detail, and a strong commitment to...
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Customer Success Specialist
3 weeks ago
Philippines Maximum Solutions Corporation Full timeDevelops and maintains long-term business relationships by serving as an internal advocate and client liaison. They have the soft and hard skills required to master technology and manage customer relationships. The Customer Service Specialist will interact with the company's customers by addressing inquiries and resolving complaints, generally providing a...
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Customer Support Engineer
3 weeks ago
Philippines Universal Access and Systems Solutions Inc. Full timeYour End-to-End IT Solutions PartnerThe RoleJob OverviewCustomer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.Customer Support Engineers are also responsible for creating and...
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Customer Service Specialist
3 weeks ago
Central Visayas, Philippines XTS BPO Full timeCompany DescriptionXTS BPO is a leading provider of business process outsourcing (BPO) services with over seven years of experience in delivering high-quality BPO services to clients around the world. The company is headquartered in Cebu City, Philippines, with additional offices in Dumaguete and India. XTS BPO offers a wide range of solutions to businesses...
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Client Support Specialist
3 weeks ago
Taguig, Philippines Unicity International Full timeJob DescriptionPosition: Client Support Specialist What We Seek:Unicity Philippines is on the lookout for a dynamic Client Support Specialist to join our pioneer team for International Customer Support. You will provide a great customer support experience for our roster of clients by engaging them through inbound questions across multiple channels. Success...
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Customer Success Specialist
3 weeks ago
Philippines Marie France Group of Companies Full timeCompany Overview:Join our growing Call Center Team dedicated to delivering exceptional customer experiences. As a Customer Support Specialist, you will play a key role in providing timely and effective support to our valued customers, ensuring that their needs are met and their inquiries are resolved with professionalism and care. Position Overview:We are...
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Customer Success Specialist
4 days ago
Manila, Philippines Shell Full timeCustomer Success Specialist (CSS) is empowered to manage customer experience, relationship, and satisfaction across the end-to-end journey of our customers. This job sits across the Deal Management and Order to Cash forming a critical part of the Customer Fulfilment Cycle. It delivers end-to-end customer support, from contract and account set-up, through to...
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Customer Support Specialist
4 weeks ago
Philippines Spocket Full timeSpocket is revolutionizing the world of eCommerce as we know it today. Because of Spocket, a mom from the United Kingdom, or a teacher from Saudi Arabia can start their own businesses with our platform.At Spocket, we are on a mission to empower millions of online entrepreneurs. This is why we wake up every day. Today, Spocket enables over 60,000+...
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Customer Support Specialist
3 weeks ago
Western Visayas, Philippines, Iloilo Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you! Be the next Customer Support Specialist (French Bilingual).Job HighlightsDay 1 HMO for you and two (2) of your dependents.Annual and Performance Based Salary IncreaseAdditional Leave CreditsDuties & ResponsibilitiesManaging customer queries by responding to calls from clients of Stealth...
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Customer Support Specialist
3 weeks ago
Western Visayas, Philippines, Iloilo Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you! Be the next Customer Support Specialist (Spanish Bilingual).Job HighlightsDay 1 HMO for you and two (2) of your dependents.Annual and Performance Based Salary IncreaseAdditional Leave CreditsDuties & ResponsibilitiesManaging customer queries by responding to calls from clients of Stealth...
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Customer Care Specialist
2 weeks ago
Philippines, San Juan Belo Medical Group, Inc. Full timeJOB DESCRIPTION: The Customer Care Specialist is a live agent or representative who receives inbound calls, responds to customer calls and email inquiries and builds customer interest in the services and products offered by the Company. She makes outbound calls for follow-up on customer support or telemarketing purposes, following a set of standards...
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Bilingual Customer Support Specialist
3 weeks ago
Philippines, Lipa Strikingly Full timeJoin our Team at Strikingly: Bilingual Chinese - English Customer Support AgentAbout StrikinglyStrikingly is a user-friendly website builder designed for mobile optimization. Our mission is to empower individuals to express their uniqueness. While headquartered in Shanghai, China, we have strong roots in Silicon Valley and are supported by renowned entities...
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L1 Support Specialist
4 days ago
Manila, Philippines OneByZero Full timeThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users. You will be...