Customer Success Specialist
4 weeks ago
Develops and maintains long-term business relationships by serving as an internal advocate and client liaison. They have the soft and hard skills required to master technology and manage customer relationships.The Customer Service Specialist will interact with the company's customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service.Required skills and qualifications:Preferably with experience in communications, marketing, sales, account management, or customer success.Strong skills in verbal and written communications, strategic planning, and project management.Analytical and process-oriented mindset.Amenable to work in San Juan.
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Customer Success Specialist
3 weeks ago
Philippines Maximum Solutions Corporation Full timeDevelops and maintains long-term business relationships by serving as an internal advocate and client liaison. They have the soft and hard skills required to master technology and manage customer relationships. The Customer Service Specialist will interact with the company's customers by addressing inquiries and resolving complaints, generally providing a...
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Customer Success Specialist
4 days ago
Manila, Philippines Shell Full timeCustomer Success Specialist (CSS) is empowered to manage customer experience, relationship, and satisfaction across the end-to-end journey of our customers. This job sits across the Deal Management and Order to Cash forming a critical part of the Customer Fulfilment Cycle. It delivers end-to-end customer support, from contract and account set-up, through to...
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Customer Success Specialist
3 weeks ago
Taguig, Philippines Booth & Partners Full timeJob DescriptionAbout the Client:OpenLoop was founded with the mission to expand access to care for patients across the country by bringing healthcare into the home. What truly sets their team apart is the level of quality, care, and compassion they pour into supporting their digital health clients wherever they need assistance the most. It's safe to say,...
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Customer Success Specialist
3 weeks ago
Philippines Marie France Group of Companies Full timeCompany Overview:Join our growing Call Center Team dedicated to delivering exceptional customer experiences. As a Customer Support Specialist, you will play a key role in providing timely and effective support to our valued customers, ensuring that their needs are met and their inquiries are resolved with professionalism and care. Position Overview:We are...
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Customer Success Specialist
3 weeks ago
Makati City, Philippines Shell Business Operations - Manila Full timeShell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our...
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Senior Ad Tracking Specialist
4 weeks ago
Philippines Right Customer Full timeRight Customer is a performance marketing studio that partners with subject matter experts to create, promote, and deliver online education to their audiences in evergreen niches like real estate investing, business, and personal finance. We are seeking an Ads Tracking Specialist proficient in setting up and troubleshooting conversion tracking for various...
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Customer Success Manager
4 weeks ago
Pasig City, Philippines MicroSourcing Full timeWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Customer Success Manager be 100% YOU with MicroSourcing!A Customer Success Manager is expected to:. Maintain strong business relationships and regular contact with your book of business . Assist new and...
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Customer Success Associate
3 weeks ago
Philippines, Manila BarBooks Full timeAbout BarBooks We are BarBooks, a Sydney, Australia, based legal tech company. We provide leading Practice Management Software for barristers. We are the largest provider in Australia and are rapidly expanding globally. We have helped thousands of legal professionals save time and money managing their practices so that they can focus on what they do best,...
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Client Success Specialist
3 weeks ago
Philippines, Quezon City Tier One Entertainment Full timeJOB SUMMARY: The Client Success Specialist will be mainly responsible for ensuring the successful execution of campaigns by tracking and monitoring the campaigns' executions and working closely with the Account Manager while overseeing the Talent Execution Officer. As a Client Success Specialist, you will work on the campaign briefs by assessing and...
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Customer Success Associate
3 weeks ago
Philippines Trends Group Inc. Full timeWork setup: HybridSchedule: Monday to Friday, 8:30AM to 6:00PMPurposeThe Customer Success Account Associate takes the role of being the point of contact (POC) during the clients' post-sales journey and to ensure successful adoption of solutions and services to enable seamless renewal and expansion.Duties and ResponsibilitiesOnboarding: Get new customers...
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Customer Success Manager
3 weeks ago
Other - Philippines Microsourcing Philippines Inc Full timeFull Job Description Role Summary The Customer Success Manager is a key role that ensures the success of the service we deliver to our customers. It is designed to provide a full-service support model for our customer's current and future IT requirements. The Customer Success Manager has the relevant industry knowledge to work with our customers to...
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Customer Success Associate
3 weeks ago
Philippines, Manila Hive Health (YC S21) Full time???????? Hi! We're Hive HealthAbout UsAbout the RoleAs a Customer Success Associate within the Medical Operations team, you will interact with our patients to address their concerns and inquiries related to availment of their Hive Health plan benefits. You will also be involved in identifying avenues for health plan policy improvements and developing...
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Customer Success Officer
2 weeks ago
Philippines A&A Outsourcing Inc. Full timeJob Description Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the HCMS for all current clients Handles existing and new client's data migration....
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Customer Success Outreach Associate
2 weeks ago
Philippines, Taguig Lone Wolf Technologies Full timeJOB SUMMARY: As a Customer Success Outreach Associate, you will play a crucial role in fostering positive relationships with our customers and ensuring their satisfaction with our products or services. You will be responsible for reaching out to customers, understanding their needs, addressing any concerns they may have, and providing assistance to maximize...
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Customer Success Manager
2 weeks ago
Philippines A&A Outsourcing Inc. Full timeJob Description Overall responsibility of perfect implementation of all client payroll rules. Stay updated on changing DOLE rules and updating the software accordingly. Motivate the team to ensure client satisfaction and employee satisfaction. Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the HCMS for...
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Customer Success Manager Architect
2 weeks ago
Taguig, Philippines IBM Solutions Delivery Full timeIntroductionAs a Customer Success Manager (Manager) in IBM you'll apply your strong foundation of technology expertise to hire and cultivate high performing teams made up of diverse, exceptional CSM talent.A true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet...
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Customer Success Associate
3 weeks ago
Philippines Volopay Full timeAbout UsVolopay is a Y Combinator-backed start-up that combines, corporate cards, bill payments, approvals, expense reimbursements, and accounting automation in one single platform.We empower businesses to manage, grow and succeed with our cross-platform solution that delivers more functionality across financial operations. We are trusted by some of the top...
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Merchant Success Specialist
3 weeks ago
Philippines VeritasPay Philippines Inc. Full timeCore Function Acts as a liaison and support between merchants and different teams/departments to ensure that all questions and concerns (technical and non-technical) are address and resolved promptly. Responds to all merchants in a timely manner and brainstorms with operations team for proactive solutions to avoid customer dissatisfaction. Address feature...
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Customer Service Team Lead
3 weeks ago
Philippines Marie France Group of Companies Full timeEverything BEAUTIFUL starts here!Company Overview:Join our growing Call Center Team committed to delivering exceptional and meaningful customer experiences. We pride ourselves on our commitment to customer success, and we are seeking a highly motivated and experienced individual to lead our Call Center Team. As the Customer Success Lead, you will play a...
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Customer Service Specialist
3 weeks ago
Central Visayas, Philippines XTS BPO Full timeCompany DescriptionXTS BPO is a leading provider of business process outsourcing (BPO) services with over seven years of experience in delivering high-quality BPO services to clients around the world. The company is headquartered in Cebu City, Philippines, with additional offices in Dumaguete and India. XTS BPO offers a wide range of solutions to businesses...