Customer Service Assistant

Job Function:Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).ResponsibilitiesOperate POS Machine and In-House SoftwareRecord merchandise return and handle...

General Duties 1. Responsible in the proper and timely handling of client's concern received via Email. 2. Willing to render Over Time on weekdays and weekends. Detailed Duties 1. Receives queries, requests, and complaints sent by clients via email. 2. Determines proper disposition, and create CRM tickets accordingly. 3. Endorses completed tickets to the...

General Duties Responsible in the proper and timely processing and close monitoring of buyer requests from receipt to implementation. Detailed Duties 1. Obtain account history relevant to approvers. 2. Coordinate with the client and/or seller regarding the request whenever necessary. 3. Keep clients updated with their request. 4. Analyze client's request and...

Any graduate of any Business Course at least with experience in customer service / handling with adequate problem-solving skills the ability to think quickly; Ability to work well under pressure, control emotions, handle frustration; Computer literate; Has very good oral and written communication skills; Trustworthy; Smart and well-groomed.

General Duties Answers/responds to the concerns, complaints, queries of Chinese/Filipino residents, tenants, and units owners that were received by the Property Management through phone calls and emails Responds or provides feedback to the Chinese/Filipino clients within 24 hours through proper coordination with the concerned personnel and department Assists...

TITLE: Customer Service AssociateCompanyGlobal Rescue is the world's leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to...

General Duties 1. Responsible in the proper and timely handling of client's concern received via Email. 2. Willing to render Over Time on weekdays and weekends. Detailed Duties 1. Review and closely monitor the performance of CSAs vis--vis target (KPI) 2. Be readily available to answer questions from Customer Service Assistants 3. Review CSAs' drafts and...

As a Market Research Specialist, you will conduct in-depth research and analysis to uncover data-driven insights that inform marketing and web design strategies for our agency. Leveraging your background in marketing research and analytics, you will provide actionable recommendations that guide high-impact campaigns, SEO enhancements, and new business...

Right Customer is a performance marketing studio that partners with subject matter experts to create, promote, and deliver online education to their audiences in evergreen niches like real estate investing, business, and personal finance. We are seeking an Ads Tracking Specialist proficient in setting up and troubleshooting conversion tracking for various...

General Duties Responsible in overseeing his/her team in processing buyer's requests in an accurate, timely & competent manner. Detailed Duties 1. Review and analyze case history of buyer's request and provide recommendation to approvers. 2. Ensure that CRFAs are updated with the company policies and procedures relevant to processing buyer's requests, and...

General Duties Responsible in the proper and timely handling of daily frontline transactions. Detailed Duties DUTIES AND RESPONSIBILITIES 1. Handle special accounts and escalated concerns from the Supervisors 2. Coordinate with other concerned units in resolving clients concerns and escalate critical issues to CCC Manager or CSDH 3. Monitor client's queuing...

Job Description Customer Service Representatives handle concerns and complaints regarding goods and services. Assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support.Qualifications At least HS (old curriculum) or SHS Graduate with/without BPO experience Good to excellent communication skills Has good...

Overview Our client is looking for aCustomer Experience Coordinatorto join our growing team. A successful candidate for this role is a 'people person' who shows enthusiasm for our brand, is highly organized and able to work both independently and as a contributing member of the Hoffmann Brothers Customer Experience Team. They will take a professional...

A Customer Service - Voice Agent is a professional dedicated to providing assistance and support to customers primarily through voice-based communication channels such as phone calls. They handle inquiries, resolve issues, and address customer concerns promptly and effectively, striving to ensure a positive customer experience. These agents possess strong...

Customer Service Associate (Mandarin or Fookien)OperationsPurpose of the RoleAs a Customer Service Associate, you will represent the company by answering queries, providing resolution, facilitating hand-offs and conveying relevant updates on customers concerns from various channels within service level standards and in line with the achievement of...

Experience personalized assistance and prompt solutions with our dedicated customer service team for voice accounts. From troubleshooting technical issues to providing account-related support, we're here to ensure your inquiries are addressed efficiently and effectively.Qualifications At least HS/SHS Graduate No work experience required

The Marketing Services Assistant Manager is responsible for managing the advertising, promotional and marketing activities of the company. The Marketing Services Assistant Manager evaluates the market conditions, customer research, competitor's data and implements the changes in marketing plan as required.• Coordinates all marketing activities and develops...

Job Description Handle a high volume of incoming and outgoing customer calls professionally and efficiently. Provide accurate information and assistance to customers, addressing their inquiries, concerns, and requests. Follow established call center procedures and scripts to maintain consistency in communication.Document all customer interactions, including...

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...

About the job Customer Service TrainerJob Summary:As a Customer Service Trainer, your primary responsibility is to design,implement, and deliver effective training programs for customer service agents.This roleinvolves facilitating training sessions, assessing performance, and contributing to theongoing development of the customer service team.Scope and...