Customer Care Hero

Customer Care & Support-Respond to and resolve any support queries in a timely manner ensuring the exceptional customer experience-Proactively prioritize, action, and/or escalate support issues based on processes set by the Customer Care Manager-Troubleshoot new issues and share/ document learnings with the wider team through Playbooks and guides-Escalate...

SummaryThe Customer Care Support is responsible for providing high level assistance to lawyers in Canada & Australia. You will be utilizing various channels such as phone, email, and messaging. You will also be doing some administrative tasks from time to time.Job DetailsCustomer Care SupportEastwood Libis, QC (Hybrid Set Up)Monday to Friday | 11 PM to 8...

SummaryThe Customer Care Support is responsible for providing high level assistance to lawyers in Canada & Australia. You will be utilizing various channels such as phone, email, and messaging. You will also be doing some administrative tasks from time to time.Job DetailsCustomer Care SupportEastwood Libis, QC (Hybrid Set Up)Monday to Friday | 11 PM to 8...

Responsibilities: • Processing e-commerce orders. • Addressing both business to business and direct to consumer inquiries and requests. • Provide clear, timely, accurate and professional customer support. • Communicate complex customer/vendor issues. • Be helpful and supportive to all other Customer Care Team members. Required Skills: • Must...

Responsibilities: • Processing e-commerce orders. • Addressing both business to business and direct to consumer inquiries and requests. • Provide clear, timely, accurate and professional customer support. • Communicate complex customer/vendor issues. • Be helpful and supportive to all other Customer Care Team members. Required Skills: • Must...

JOB DESCRIPTION: The Customer Care Specialist is a live agent or representative who receives inbound calls, responds to customer calls and email inquiries and builds customer interest in the services and products offered by the Company. She makes outbound calls for follow-up on customer support or telemarketing purposes, following a set of standards...

Manages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products. Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products...

Manages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products. Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products...

As a Specialist, Customer Care, you'll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.Role ResponsibilitiesYou'll naturally be inclined to always think about how to implement new ideas, products, processes, and...

Manages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products. Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products...

Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits. Qualifications At least high school graduate (old...

Provides assistance with customer inquiries related to insurance updates, payments and among others.The Customer Service Associate will be instrumental in customer retention by addressing concerns and Insurance issues, and by communicating in a professional, positive manner. This position requires multitasking skills by listening and speaking to customers,...

Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits.QualificationsAt least high school graduate (old...

As a Specialist, Customer Care, you’ll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments. Role Responsibilities You’ll naturally be inclined to always think about how to implement new ideas, products,...

As a Specialist, Customer Care, you’ll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments. Role Responsibilities You’ll naturally be inclined to always think about how to implement new ideas, products,...

As a Specialist, Customer Care, you'll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.Role ResponsibilitiesYou'll naturally be inclined to always think about how to implement new ideas, products, processes, and...

Technical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction.Job Description:• In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases.• Responsible to assist in providing recommendation and...

Technical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction. Job Description: • In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases. • Responsible to assist in providing recommendation...

Technical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction. Job Description: • In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases. • Responsible to assist in providing recommendation...

Overview:As a Collections/Customer Care Officer, you will be responsible for effectively managing a portfolio of overdue accounts, with a strong focus on achieving collections targets while also preserving long term customer relationships.The successful candidate must have good communication skills, be well organised, and enjoy working in a fast-paced,...