Customer Care Specialist
4 weeks ago
Responsibilities:
• Processing e-commerce orders.
• Addressing both business to business and direct to consumer inquiries and requests.
• Provide clear, timely, accurate and professional customer support.
• Communicate complex customer/vendor issues.
• Be helpful and supportive to all other Customer Care Team members.
Required Skills:
• Must have 2-3 years of experience in customer service support in an online, B2B or DTC environment.
• Minimum of Associate degree or equivalent work experience (BPO)
• Intermediate to advanced computer skills.
• Excellent knowledge of Microsoft Office products.
• Knowledge of various CRM software systems such as Salesforce/Service Cloud is a plus.
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Customer Care Specialist
4 weeks ago
Taguig City, Philippines RecruiterPH Full timeResponsibilities: • Processing e-commerce orders. • Addressing both business to business and direct to consumer inquiries and requests. • Provide clear, timely, accurate and professional customer support. • Communicate complex customer/vendor issues. • Be helpful and supportive to all other Customer Care Team members. Required Skills: • Must...
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Customer Care Specialist
4 weeks ago
Taguig, Philippines RecruiterPH Full timeResponsibilities:• Processing e-commerce orders.• Addressing both business to business and direct to consumer inquiries and requests.• Provide clear, timely, accurate and professional customer support.• Communicate complex customer/vendor issues.• Be helpful and supportive to all other Customer Care Team members.Required Skills:• Must have 2-3...
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Customer Care Specialist
4 weeks ago
Quezon City, Philippines E-infomedia Full timeAs a Specialist, Customer Care, you’ll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments. Role Responsibilities You’ll naturally be inclined to always think about how to implement new ideas, products,...
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Customer Care Specialist
4 weeks ago
Quezon City, Philippines E-infomedia Full timeAs a Specialist, Customer Care, you’ll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments. Role Responsibilities You’ll naturally be inclined to always think about how to implement new ideas, products,...
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Customer Care Specialist
2 weeks ago
Quezon City, Philippines E-infomedia Full timeAs a Specialist, Customer Care, you'll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.Role ResponsibilitiesYou'll naturally be inclined to always think about how to implement new ideas, products, processes, and...
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Customer Care Specialist
2 weeks ago
Philippines, Quezon City E-infomedia Full timeAs a Specialist, Customer Care, you'll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.Role ResponsibilitiesYou'll naturally be inclined to always think about how to implement new ideas, products, processes, and...
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Customer Care Hero
2 weeks ago
Pasig City, Philippines MicroSourcing Full timeCustomer Care & Support-Respond to and resolve any support queries in a timely manner ensuring the exceptional customer experience-Proactively prioritize, action, and/or escalate support issues based on processes set by the Customer Care Manager-Troubleshoot new issues and share/ document learnings with the wider team through Playbooks and guides-Escalate...
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Customer Care Support
1 month ago
Quezon City, Philippines Sourcefit Full timeSummaryThe Customer Care Support is responsible for providing high level assistance to lawyers in Canada & Australia. You will be utilizing various channels such as phone, email, and messaging. You will also be doing some administrative tasks from time to time.Job DetailsCustomer Care SupportEastwood Libis, QC (Hybrid Set Up)Monday to Friday | 11 PM to 8...
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Customer Care Support
3 weeks ago
Philippines, Quezon City Sourcefit Full timeSummaryThe Customer Care Support is responsible for providing high level assistance to lawyers in Canada & Australia. You will be utilizing various channels such as phone, email, and messaging. You will also be doing some administrative tasks from time to time.Job DetailsCustomer Care SupportEastwood Libis, QC (Hybrid Set Up)Monday to Friday | 11 PM to 8...
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Director of Customer Care
4 days ago
Quezon City, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full timeManages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products. Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products...
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Director of Customer Care
4 days ago
Quezon City, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full timeManages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products. Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products...
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Customer Success Specialist
1 month ago
Taguig, Philippines Booth & Partners Full timeJob DescriptionAbout the Client:OpenLoop was founded with the mission to expand access to care for patients across the country by bringing healthcare into the home. What truly sets their team apart is the level of quality, care, and compassion they pour into supporting their digital health clients wherever they need assistance the most. It's safe to say,...
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Director of Customer Care
4 days ago
Quezon City, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full timeManages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products. Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products...
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Customer Care Specialist
1 week ago
Roxas City, Philippines Metacom Full timeYour Key ResponsibilitiesEngage with customers to address their needsProvide helpful and efficient solutions to customer inquiriesEnsure a positive customer experience through effective communicationNeeded QualificationsIf you have completed at least high school or ALS1 year of work experience in any customer service-related fieldGood Communication Skills
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Customer Success Specialist
3 weeks ago
Taguig, Philippines Booth & Partners Full timeJob DescriptionAbout the Client:OpenLoop was founded with the mission to expand access to care for patients across the country by bringing healthcare into the home. What truly sets their team apart is the level of quality, care, and compassion they pour into supporting their digital health clients wherever they need assistance the most. It's safe to say,...
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Taguig, Philippines JPMorgan Chase Bank, N.A. Full timeJob Description :Join our dynamic Home Lending Customer Service Team as an Account Specialist II, where you will answer inbound calls and assist customers with their mortgage inquiries such as balance inquiry, processing a payment, document request, account maintenance , etc. This role will help you to take ownership of each customer interaction while...
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Taguig, Philippines JPMorgan Chase Bank, N.A. Full timeJob Description :Join our dynamic Home Lending Customer Service Team as an Account Specialist II, where you will answer inbound calls and assist customers with their mortgage inquiries such as balance inquiry, processing a payment, document request, account maintenance , etc. This role will help you to take ownership of each customer interaction while...
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Technical Customer Care Representative
4 weeks ago
Quezon City, Philippines MEC Networks Corporation Full timeTechnical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction.Job Description:• In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases.• Responsible to assist in providing recommendation and...
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Technical Customer Care Representative
4 weeks ago
Quezon City, Philippines MEC Networks Corporation Full timeTechnical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction. Job Description: • In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases. • Responsible to assist in providing recommendation...
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Technical Customer Care Representative
4 weeks ago
Quezon City, Philippines MEC Networks Corporation Full timeTechnical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction. Job Description: • In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases. • Responsible to assist in providing recommendation...