Customer Care Hero

Customer Care & Support-Respond to and resolve any support queries in a timely manner ensuring the exceptional customer experience-Proactively prioritize, action, and/or escalate support issues based on processes set by the Customer Care Manager-Troubleshoot new issues and share/ document learnings with the wider team through Playbooks and guides-Escalate...

Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits.QualificationsAt least high school graduate (old...

Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits. Qualifications At least high school graduate (old...

Administrative Responsibilities: Lead and guide Customer Relations Officers for smooth daily operations. Report concerns to AVP - HID and Medical Consultant about Health Insurance Affairs. Create monthly schedules for Customer Relations Officers. Review admissions monitored by the CRO Unit. Key Responsibilities: Support Call Center Agents in line with...

Administrative Responsibilities: Lead and guide Customer Relations Officers for smooth daily operations. Report concerns to AVP - HID and Medical Consultant about Health Insurance Affairs. Create monthly schedules for Customer Relations Officers. Review admissions monitored by the CRO Unit. Key Responsibilities: Support Call Center Agents in line with...

With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Chronic Care Coordinator, be 100% YOU with MicroSourcing!A Chronic Care Coordinator is expected to:Complete individualized patient centered care plans and provide chronic care management services using our CCM...

Cubao QCCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.Qualifications:Work Background/Experience in General: Must be open to BPO &...

Graduate of 4 years course Good verbal and written communication Listening ability Problem Solving Ability Documentation skills Multitasking Ability Freight Forwarding Service Knowledge

Graduate of 4 years course Good verbal and written communication Listening ability Problem Solving Ability Documentation skills Multitasking Ability Freight Forwarding Service Knowledge

Cubao QC CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: Work Background/Experience in General: Must be open to...

Cubao QC CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: Work Background/Experience in General: Must be open to...

JOB OBJECTIVE:Responsible for answering customer questions, concerns and inquiries, taking care of customer complaints with the goal of ensuring a positive customer experience.DUTIES AND RESPONSIBILITIES:· Responds promptly to incoming customers’ inquiries and concerns.· To conduct feedback and possible suggestion on all clients regarding on the...

Graduate of 4 years courseGood verbal and written communicationListening abilityProblem Solving AbilityDocumentation skills Multitasking AbilityFreight Forwarding Service Knowledge

With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Chronic Care Coordinator, be 100% YOU with MicroSourcing!A Chronic Care Coordinator is expected to:Complete individualized patient centered care plans and provide chronic care management services using our CCM...

Administrative Responsibilities:Lead and guide Customer Relations Officers for smooth daily operations.Report concerns to AVP - HID and Medical Consultant about Health Insurance Affairs.Create monthly schedules for Customer Relations Officers.Review admissions monitored by the CRO Unit.Key Responsibilities:Support Call Center Agents in line with...

JOB OBJECTIVE: Responsible for answering customer questions, concerns and inquiries, taking care of customer complaints with the goal of ensuring a positive customer experience. DUTIES AND RESPONSIBILITIES: · Responds promptly to incoming customers’ inquiries and concerns. · To conduct feedback and possible suggestion on all clients regarding on the...

Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits. Qualifications Good to excellent English communication...

JOB OBJECTIVE: Responsible for answering customer questions, concerns and inquiries, taking care of customer complaints with the goal of ensuring a positive customer experience. DUTIES AND RESPONSIBILITIES: · Responds promptly to incoming customers’ inquiries and concerns. · To conduct feedback and possible suggestion on all clients regarding on the...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Minimum Qualifications: At least 1 years in College...

Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits. Qualifications Good to excellent English communication...