Customer Chat Support

4 months ago


Davao City, Philippines Goodfellas Autoworx Full time

We are looking for a competent and customer-focused individual to join our team. As a Customer service Representative, you will be responsible for providing superior customer service by responding to inquiries, resolving problems, and ensuring a positive customer experience. You will serve as the main point of contact for consumers and play a vital role in ensuring their satisfaction.
Responsibilities of Chat Support Associates:
Responding to Customer Inquiries: Engage customers in real-time chat conversations, providing prompt and accurate responses to their inquiries, concerns, and requests.
Assist consumers with troubleshooting technical issues, product inquiries, and service-related issues. Analyze problems, ask penetrating questions, and lead customers through the implementation of step-by-step solutions.
Providing Product/Service Information: Provide comprehensive information about a product or service's attributes, pricing, specifications, and availability. Assist consumers in making informed purchase decisions by supplying accurate and pertinent information.
QUALIFICATIONS:
1. Proficient in understanding different levels of English comprehension.
2. High school diploma or equivalent (Associate's or Bachelor's degree preferred).
3. Previous experience in customer service or a related role is a plus.
4. Strong problem-solving and decision-making abilities.
5. Empathetic and patient with exceptional interpersonal skills.
6. Ability to multitask, prioritize, and manage time effectively.
7. Skilled in using customer service software and CRM systems.
8. Adaptability and flexibility to work in a fast-paced environment.
9. Should possess a foundational knowledge of different IT terminologies and demonstrate comfort in working with them.


  • Customer Chat Support

    4 months ago


    Davao City, Philippines Goodfellas Autoworx Full time

    We are looking for a competent and customer-focused individual to join our team. As a Customer service Representative, you will be responsible for providing superior customer service by responding to inquiries, resolving problems, and ensuring a positive customer experience. You will serve as the main point of contact for consumers and play a vital role in...

  • Customer Chat Support

    4 months ago


    Davao City, Philippines Goodfellas Autoworx Full time

    We are looking for a competent and customer-focused individual to join our team. As a Customer service Representative, you will be responsible for providing superior customer service by responding to inquiries, resolving problems, and ensuring a positive customer experience. You will serve as the main point of contact for consumers and play a vital role in...

  • Customer Chat Support

    1 month ago


    Iloilo City, Philippines Talent Outsourcing Channel Solutions Full time

    Join our team as a full-time Chat Email Support (NON-VOICE) in Iloilo, Western Visayas. In this role, you will be responsible for providing excellent customer service through chat and email channels, ensuring prompt and effective resolution of customer inquiries and queries.What you'll be doing:Responding to customer inquiries and requests via chat and email...


  • Cebu City, Philippines Talent Outsourcing Channel Solutions Full time

    We're looking for a Technical Chat Support Representative to join our dynamic team in Cebu Central Visayas. In this full-time role, you will be responsible for providing exceptional customer service and technical assistance through live chat interactions. What you'll be doing Engage with customers through live chat to troubleshoot technical issues and...


  • Cebu City, Philippines Talent Outsourcing Channel Solutions Full time

    We're looking for a Technical Chat Support Representative to join our dynamic team in Cebu Central Visayas. In this full-time role, you will be responsible for providing exceptional customer service and technical assistance through live chat interactions.What you'll be doingEngage with customers through live chat to troubleshoot technical issues and provide...


  • Cebu City, Philippines Talent Outsourcing Channel Solutions Full time

    We're looking for a Technical Chat Support Representative to join our dynamic team in Cebu Central Visayas. In this full-time role, you will be responsible for providing exceptional customer service and technical assistance through live chat interactions. What you'll be doing Engage with customers through live chat to troubleshoot technical issues and...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    OverviewTalent Outsourcing Channel Solutions is seeking a highly skilled Technical Chat Support Representative to join our dynamic team in the Philippines. As a member of our support team, you will be responsible for delivering exceptional customer service and technical assistance through live chat interactions.Estimated SalaryThe estimated salary for this...

  • Chat Email Support

    2 months ago


    Iloilo City, Philippines Talent Outsourcing Channel Solutions Full time

    Join our team as a full-time Chat Email Support (NON-VOICE) in Iloilo, Western Visayas. In this role, you will be responsible for providing excellent customer service through chat and email channels, ensuring prompt and effective resolution of customer inquiries and queries. What you'll be doing: Responding to customer inquiries and requests via chat and...

  • Chat Email Support

    2 months ago


    Iloilo City, Philippines Talent Outsourcing Channel Solutions Full time

    Join our team as a full-time Chat Email Support (NON-VOICE) in Iloilo, Western Visayas. In this role, you will be responsible for providing excellent customer service through chat and email channels, ensuring prompt and effective resolution of customer inquiries and queries. What you'll be doing: Responding to customer inquiries and requests via chat and...

  • Live Streaming Hosts

    3 months ago


    CITY OF TAGUIG, Philippines Yay Chat Hongkon Full time

    Job Description: Yay Chat is looking for an engaging and dynamic **Live Streaming Host** to connect with our audience primarily through voice chats. As the face (and voice) of our platform, you will use your communication skills to interact with viewers in real-time, foster a fun and engaging environment, and build a loyal community. This position is...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a highly skilled Expert Live Chat Support Specialist to join our team in Cebu, Philippines.As an Essential member of our customer support team, you will be responsible for providing world-class live chat assistance to our clients. Your primary objective will be to resolve technical issues efficiently and effectively through timely and accurate...


  • Iloilo City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Talent Outsourcing Channel Solutions. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through chat and email channels.About the RoleAs a Customer Service Representative, you will be the first point of contact for...

  • Live Streaming Hosts

    3 months ago


    CITY OF TAGUIG, Philippines Yay Chat Hongkon Full time

    Job Description: Yay Chat is looking for an engaging and dynamic **Live Streaming Host** to connect with our audience primarily through voice chats. As the face (and voice) of our platform, you will use your communication skills to interact with viewers in real-time, foster a fun and engaging environment, and build a loyal community. This position is...


  • Davao City, Davao, Philippines TalentSync Training and Developement Full time

    Job OverviewWe are seeking highly skilled Customer Service Support Agents to join our team at TORCH Solutions in Davao.Salary and BenefitsThe salary for this position is approximately PHP 25,000 - PHP 35,000 per month, depending on experience. Additional benefits may include opportunities for professional growth and development, flexible working hours, and a...


  • Davao City, Davao, Philippines Neksjob Philippines Full time

    Neksjob Philippines is currently seeking a skilled Retail Support Specialist - Customer Engagement to join our team. As a Retail Support Specialist - Customer Engagement, you will be responsible for providing exceptional customer service through various communication channels including chat, ticketing, and voice.About the RoleThis is a fantastic opportunity...


  • Davao City, Davao, Philippines Neksjob Full time

    Neksjob is seeking a highly skilled Customer Support Representative to join our team. As a key member of our operations, you will be responsible for delivering exceptional support to our clients and their customers.About the RoleThis role offers a unique opportunity to work with some of the world's most prestigious brands, providing outstanding support and...


  • Davao City, Davao, Philippines Sagan Full time

    We are Sagan, a remote team seeking an experienced Customer Support Specialist to handle a wide range of customer interactions. The ideal candidate will have a background in BPO or customer service environments and be proficient in CRM systems (e.g., HubSpot, Zendesk) and communication tools (e.g., Slack, VOIP).About the Role:In this position, you'll respond...


  • Davao City, Davao, Philippines Sagan Full time

    Sagan is seeking a highly skilled Customer Support Ambassador to join our remote team. Located in the PST Timezone, this role offers a salary range of up to 1200 USD per month.As a key member of our customer support team, you will be responsible for handling customer inquiries via phone, email, and chat. You will also troubleshoot product and service issues,...


  • Davao City, Davao, Philippines Neksjob Full time

    Neksjob seeks highly skilled and customer-focused individuals to join our team as Customer Support Associates. As a Help Desk Professional, you will play a critical role in delivering exceptional customer experiences by providing timely and effective support to our clients.About UsNeksjob is a leading provider of innovative solutions and services. We pride...


  • Davao City, Philippines TORCH Solutions Full time

    APPLY NOW! WE URGENTLY NEED 45 Customer Service Support Agents to join our DAVAO Site.We are looking for 45 customer service agents to join our Davao team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. The role requires 70% non-voice and 30% voice ability to...