Customer Support Engineer

Job Overview: - Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security. - Customer Support Engineers are also responsible for creating and presenting technical documentations...

Job Overview:- Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.- Customer Support Engineers are also responsible for creating and presenting technical documentations to...

Customer Care & Support-Respond to and resolve any support queries in a timely manner ensuring the exceptional customer experience-Proactively prioritize, action, and/or escalate support issues based on processes set by the Customer Care Manager-Troubleshoot new issues and share/ document learnings with the wider team through Playbooks and guides-Escalate...

Global Customer Support Associate Are you driven by a passion for delivering exceptional customer experiences Do you possess a natural empathy for understanding and resolving customer needs If so, we have an exciting opportunity for you to join our dynamic team as a Global Customer Support Associate.About the Role: In this role, you will become an integral...

Duties & Responsibilities: ● Attend meetings and act as technical expert of the assigned solution/technology. ● Conduct presentation of the assigned solution/technology to customers (internal and external). ● Work closely with the customer to understand and size requirement (scoping) and recommend a solution or integrated solutions that will address...

Global Customer Support Associate Are you driven by a passion for delivering exceptional customer experiences Do you possess a natural empathy for understanding and resolving customer needs If so, we have an exciting opportunity for you to join our dynamic team as a Global Customer Support Associate.About the Role: In this role, you will become an integral...

Duties & Responsibilities: ● Attend meetings and act as technical expert of the assigned solution/technology. ● Conduct presentation of the assigned solution/technology to customers (internal and external). ● Work closely with the customer to understand and size requirement (scoping) and recommend a solution or integrated solutions that will address...

Customer Care & Support-Respond to and resolve any support queries in a timely manner ensuring the exceptional customer experience-Proactively prioritize, action, and/or escalate support issues based on processes set by the Customer Care Manager-Troubleshoot new issues and share/ document learnings with the wider team through Playbooks and guides-Escalate...

Encoders will be reporting under the Anti-Obstruction Power Lines Project. They will perform clerical and administrative duties in an office setting.Duties:- Reports to Project Supervisor and Project Manager- Coordinates with field engineers as any administrative issues that may arise- Address inquiries of the building owner and may refer them to concerned...

Your Role You will act as a first responder for areas that are within the scope of our customers' systems and infrastructure. You will oversee and maintain our customers' cloud infrastructure, ensuring that everything is operational. You will develop solutions for challenging and business-critical problems. You will work with a wide range of software and...

1. To process & finish all orders received within the day. 2. To always ensure the correctness of the SOs made (customer name, shipping, billing, et. al) 3. To give assistance to Sales Managers (SMs) with other concerns (customer returns, prices, & current inventory information, et. Al) 4. To give feedback to SMs the status of their orders 5. To assist...

1. To process & finish all orders received within the day. 2. To always ensure the correctness of the SOs made (customer name, shipping, billing, et. al) 3. To give assistance to Sales Managers (SMs) with other concerns (customer returns, prices, & current inventory information, et. Al) 4. To give feedback to SMs the status of their orders 5. To assist...

Your Role You will act as a first responder for areas that are within the scope of our customers' systems and infrastructure. You will oversee and maintain our customers' cloud infrastructure, ensuring that everything is operational. You will develop solutions for challenging and business-critical problems. You will work with a wide range of software and...

Duties & Responsibilities: ●Attend meetings and act as technical expert of the assigned solution/technology.●Conduct presentation of the assigned solution/technology to customers (internal and external).●Work closely with the customer to understand and size requirement (scoping) and recommend a solution or integrated solutions that will address the...

Position OverviewWe are looking for a senior monitoring engineer to join our team and help us deliver world-class monitoring solutions for our customers. You will be responsible for designing, implementing, and maintaining monitoring systems, dashboards, alerts, and reports using Sciencelogic products and technologies. You will also troubleshoot and resolve...

Key responsibilities: - Solutions Engineers implement enterprise-level solutions for our customers. You will be responsible for the implementation of enterprise network solutions such as, but not limited to, network switches, routers, SD-WAN, NMS. You will also be responsible for the implementation of wireless solutions such as, but not limited to,...

Key responsibilities: - Solutions Engineers implement enterprise-level solutions for our customers. You will be responsible for the implementation of enterprise network solutions such as, but not limited to, network switches, routers, SD-WAN, NMS. You will also be responsible for the implementation of wireless solutions such as, but not limited to,...

With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Customer Success Manager be 100% YOU with MicroSourcing!A Customer Success Manager is expected to:. Maintain strong business relationships and regular contact with your book of business . Assist new and...

POSITION: PRE-SALES ENGINEER/ONSITE WORKING LOCATION: PASIG SALARY: 20K/30K PER MONTH JOB SUMMARY As a Pre-Sales Engineer in the LED and Large Format Display industry, your primary responsibility is to support the sales team by providing technical expertise and solutions to potential clients. You will play a crucial role in understanding customer...

Your RoleYou will act as a first responder for areas that are within the scope of our customers' systems and infrastructure.You will oversee and maintain our customers' cloud infrastructure, ensuring that everything is operational.You will develop solutions for challenging and business-critical problems.You will work with a wide range of software and...