customer support engineer jobs in Pasig

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in...

Disclaimer: Finastra has signed an agreement to sell its Universal Banking business to Pollen Street Capital, with completion expected end 2026 / early 2027, subject to consultation and customary closing conditions. Upon completion, this role is expected to transition to the standalone Universal Banking business, creating opportunities to support its future...

About the Role You'll join the overnight/early-morning support function for a fast-growing, US-based company in the retail/e-commerce space, working across multiple consumer brands. Shift: 4:00 PM – 12:00 AM or 5:00 PM – 1:00 AM Philippine Time (the exact window shifts with US Daylight Saving Time). This is a mid-shift, not a graveyard shift. Your...

Provide exceptional customer service by addressing inquiries and resolving issues through various communication channels. Assist customers with product selection and provide information on features and benefits. Document customer interactions and maintain accurate records in the CRM system. Collaborate with team members and other departments to improve...

Job Summary The Customer Service Representative is responsible for delivering exceptional customer support through Zendesk by handling customer inquiries, return requests, merchant communications, order tracking concerns, Seel insurance-related issues, and app support. The role requires excellent communication skills, strong attention to detail, and the...

Overview We are hiring for the CUSTOMER SUPPORT role at Transec BPO . We are looking for an experienced Customer Support professional with a sharp service delivery mindset. In this role, you will provide the best possible client care and deliver seamless transactions about our products and services through the phone. Responsibilities Professionally analyze...

Role & Responsibilities Incident Ownership & Escalation • Take ownership of incidents escalated from Level 1 and drive them to resolution • Perform advanced desktop, application and Microsoft 365 troubleshooting • Diagnose complex customer incidents and networking faults • Act as the...

Discover your 100% YOU with MicroSourcing! Position: Customer Service Support Work setup: Onsite | Dayshift Location: Ortigas, Pasig City Why join MicroSourcing? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

Job Purpose The Customer Support Analyst will provide consultative responses to the many types of technical and non-technical questions raised by our customers while maintaining a high level of customer satisfaction.    Duties and Responsibilities Provide courteous, helpful service to our end-users through inbound calls and tickets logged electronically...

About UsFull Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to...

Customer Support Specialist Philippines - Remote, with US and Australia timezone overlap requirements Looking for a high impact role working with enterprise AI? About Haast We aren't just building another legal AI tool. We're shipping one of the first enterprise-grade LLM platforms delivering real, mission-critical value to teams today. For the last 2 years,...

DescriptionJob Description:Perform installation and configuration of applications, operating systems, and end-user devices including desktops, laptops, printers, and mobility devices.Conduct preventive maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data racks.Support branch device...

We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery. We have an exciting opportunity for an IT Support Engineer to join our expanding IT support team, with clear career progression. We provide access to regular vendor training and...

As our new Support Engineer, you'll be providing professional first-line support and troubleshooting for end users across the organization, ensuring every interaction is handled with care and every issue is resolved efficiently — all while contributing to continuous improvement that elevates our entire service delivery.What you will be doingAs a key part...

A technology company in Metro Manila seeks a detail-oriented Sales Engineer to support sales operations and customer engagement. Responsibilities include responding to inquiries, coordinating with Sales Engineers, handling customer communications, and assisting with marketing campaigns. The ideal candidate has a relevant Engineering degree and at least 1...

At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.It’s an exciting time to...

On-site - Pasig 3-5 Yrs Exp Bachelor Contract Job Description This is a sample JD Key Responsibilities Respond to customer inquiries via email, chat, and other support channels. Troubleshoot and resolve issues related to account access, transactions, and platform functionality. Escalate complex cases to specialized teams while ensuring timely follow-up....

About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to...

About the organizationThe organization is one of Australia and New Zealand's leading business software companies, providing ERP, payroll, and workforce management solutions to mid-market businesses. Their product is a highly configurable cloud ERP platform covering financials, inventory, workforce management, and payroll, used by hundreds of businesses...

On-site - Pasig 1-3 Yrs Exp Bachelor's Part-timeJob DescriptionEmployee Recognition and RewardsCommission, Performance Bonus, Incentives, Quarterly GiftsGovernment Mandated Benefits13th Month Pay, Employee Loan, Pag-Ibig FundInsurance Health & WellnessHMODescriptionProvide exceptional customer support through various communication channels.Assist customers...