Customer Support Engineer
3 weeks ago
Job Overview:- Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.- Customer Support Engineers are also responsible for creating and presenting technical documentations to the customers such as, but not limited to, Incident Report, Root Cause Analysis, Method of Procedure- Customer Support Engineers will handle the following principals such as, but not limited to: Cisco, FortinetQualifications:- Candidates must possess a Bachelor’s/College Degree in ECE, Computer Engineering, Computer Science, IT or equivalent.- Candidates must have at least a 1-year experience deploying, administering, or troubleshooting security solutions.- Fortinet NSE4, NSE5, Cisco CCNA, CCNP Security, Cisco Certified Specialist – Security Core is an advantage.- Must have working knowledge of security solutions from Cisco, Fortinet or equivalent brand.
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Customer Support Engineer
4 weeks ago
Pasig, Philippines Universal Access and System Solution Inc. Full timeJob Overview: - Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security. - Customer Support Engineers are also responsible for creating and presenting technical documentations...
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Customer Support Engineer
4 weeks ago
Pasig, Philippines Universal Access and System Solution Inc. Full timeJob Overview: - Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security. - Customer Support Engineers are also responsible for creating and presenting technical documentations...
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Customer Support Engineer
2 weeks ago
Quezon City, Philippines Outsourced Full timeJob SummaryComfortable with Microsoft Exchange, Active Directory, other e-mail related systems, as well as networking fundamentals.Job DescriptionThis role is based within the Service Delivery team here at Manila. We're looking for an exceptional person with a solid technical background and sharp troubleshooting skills to provide support for the Company's...
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Customer Support Engineer
2 weeks ago
Quezon City, Philippines Outsourced Full timeJob SummaryComfortable with Microsoft Exchange, Active Directory, other e-mail related systems, as well as networking fundamentals.Job DescriptionThis role is based within the Service Delivery team here at Manila. We're looking for an exceptional person with a solid technical background and sharp troubleshooting skills to provide support for the Company's...
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Technical and Customer Service Support
4 weeks ago
Pasig City, Philippines MicroSourcing Full timeGlobal Customer Support Associate Are you driven by a passion for delivering exceptional customer experiences Do you possess a natural empathy for understanding and resolving customer needs If so, we have an exciting opportunity for you to join our dynamic team as a Global Customer Support Associate.About the Role: In this role, you will become an integral...
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Technical Support Engineer
4 weeks ago
Taguig City, Philippines Manpower Core Group Inc. Full timeResponsibilities: Responsible for technical administration of corporate Google applications Provide technical support. Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions. Create and maintain thorough documentation related to administrative configurations,...
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Technical Support Engineer
4 weeks ago
Taguig City, Philippines Manpower Core Group Inc. Full timeResponsibilities: Responsible for technical administration of corporate Google applications Provide technical support. Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions. Create and maintain thorough documentation related to administrative configurations,...
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Technical and Customer Service Support
4 weeks ago
Philippines, Pasig City MicroSourcing Full timeGlobal Customer Support Associate Are you driven by a passion for delivering exceptional customer experiences Do you possess a natural empathy for understanding and resolving customer needs If so, we have an exciting opportunity for you to join our dynamic team as a Global Customer Support Associate.About the Role: In this role, you will become an integral...
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Customer Care Hero
2 weeks ago
Pasig, Philippines MicroSourcing Full timeCustomer Care & Support-Respond to and resolve any support queries in a timely manner ensuring the exceptional customer experience-Proactively prioritize, action, and/or escalate support issues based on processes set by the Customer Care Manager-Troubleshoot new issues and share/ document learnings with the wider team through Playbooks and guides-Escalate...
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Customer Representative
4 weeks ago
Pasig City, Philippines Meralco Industrial Engineering Services Corporation Full timeEncoders will be reporting under the Anti-Obstruction Power Lines Project. They will perform clerical and administrative duties in an office setting.Duties:- Reports to Project Supervisor and Project Manager- Coordinates with field engineers as any administrative issues that may arise- Address inquiries of the building owner and may refer them to concerned...
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Customer Care Hero
2 weeks ago
Pasig City, Philippines MicroSourcing Full timeCustomer Care & Support-Respond to and resolve any support queries in a timely manner ensuring the exceptional customer experience-Proactively prioritize, action, and/or escalate support issues based on processes set by the Customer Care Manager-Troubleshoot new issues and share/ document learnings with the wider team through Playbooks and guides-Escalate...
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Pre-Sales Engineer
4 weeks ago
Pasig City, Philippines ASCEND DATA MANAGEMENT, INC. Full timeDuties & Responsibilities: ●Attend meetings and act as technical expert of the assigned solution/technology.●Conduct presentation of the assigned solution/technology to customers (internal and external).●Work closely with the customer to understand and size requirement (scoping) and recommend a solution or integrated solutions that will address the...
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Application Support Engineer
4 weeks ago
Quezon City, Philippines MicroSourcing Full timeJob Description: The Application Support Engineer is a part of the support team, which is mainly responsible for monitoring, and maintaining the Centroid systems across multiple client setups. The role involves responding to clients' queries and troubleshooting any issues or concerns related to the systems. Additionally, the job requires planning,...
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Network Technical Support Engineer
4 days ago
Davao City, Philippines RCX Philippines Full timeThe Technical Support Engineer is responsible for handling customer technical support requests with the highest degree of courtesy and professionalism to address customer issues with one call resolution. You will provide phone and email support to end users on network connectivity related issues. Experience in a call centre environment as well as...
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Network Technical Support Engineer
2 weeks ago
Davao City, Philippines RCX Philippines Full timeThe Technical Support Engineer is responsible for handling customer technical support requests with the highest degree of courtesy and professionalism to address customer issues with one call resolution.You will provide phone and email support to end users on network connectivity related issues. Experience in a call centre environment as well as familiarity...
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Network Technical Support Engineer
4 days ago
Davao City, Philippines RCX Philippines Full timeThe Technical Support Engineer is responsible for handling customer technical support requests with the highest degree of courtesy and professionalism to address customer issues with one call resolution. You will provide phone and email support to end users on network connectivity related issues. Experience in a call centre environment as well as...
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Application Support Engineer
4 weeks ago
Quezon City, Philippines MicroSourcing Full timeJob Description: The Application Support Engineer is a part of the support team, which is mainly responsible for monitoring, and maintaining the Centroid systems across multiple client setups. The role involves responding to clients' queries and troubleshooting any issues or concerns related to the systems. Additionally, the job requires planning,...
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AWS Cloud Engineer
16 hours ago
Pasig City, Philippines Career Professionals, Inc. Full timeYour RoleYou will act as a first responder for areas that are within the scope of our customers' systems and infrastructure.You will oversee and maintain our customers' cloud infrastructure, ensuring that everything is operational.You will develop solutions for challenging and business-critical problems.You will work with a wide range of software and...
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Pre-Sales Engineer
4 weeks ago
PASIG, Philippines ASCEND DATA MANAGEMENT, INC. Full timeDuties & Responsibilities: ● Attend meetings and act as technical expert of the assigned solution/technology. ● Conduct presentation of the assigned solution/technology to customers (internal and external). ● Work closely with the customer to understand and size requirement (scoping) and recommend a solution or integrated solutions that will address...
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Customer Care Support
1 month ago
Quezon City, Philippines Sourcefit Full timeSummaryThe Customer Care Support is responsible for providing high level assistance to lawyers in Canada & Australia. You will be utilizing various channels such as phone, email, and messaging. You will also be doing some administrative tasks from time to time.Job DetailsCustomer Care SupportEastwood Libis, QC (Hybrid Set Up)Monday to Friday | 11 PM to 8...