Brand Marketing Officer

3 days ago

Sta Cruz Manila, Philippines CSCOR GLOBAL Full time

Roles & Responsibilities:

-Ensure flawless processing of customer orders through our website & other online accounts
-Coordinate with Warehouse & Logistics team for the timely delivery of orders
-Coordinate with delivery services & courier
-Handle Customer Concerns, Product Inquiries & Follow Ups via e-mail & phone call
-Prepare reports such as but not limited to online sales & other related data
-Conduct customer feedback surveys (written, call or face to face)
-Continuously improve customer relationship for the brand
-Prepare event materials in coordination with other departments
-Facilitate ingress and egress procedures including inventory of returned stocks
-Monitor safekeeping of event materials & ensure all are in good condition
-Willing to work full time in Santa Cruz, Manila
-Willing to work on weekends for events (occasional)

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