HR Generalist

Job Summary:

The Human Resources Generalist is responsible for implementing and supporting HR functions related to recruitment, documentation, employee relations, compliance, and benefits administration, specifically within the context of a security agency. This role ensures that all HR processes are compliant with Philippine labor laws and the specific regulatory requirements of the security industry ( PNP-SOSIA).

Key Duties and Responsibilities:

1. Recruitment and Selection
• Source, screen, and evaluate applicants for security guard and support staff positions.
•. Conduct interviews, background investigations, and reference checks.
• Coordinate with operations to ensure the timely deployment of security personnel and meet manpower requirements.
• Ensure all newly hired guards have valid licenses, training certificates, and complete pre-employment requirements.
• Maintain a pool of qualified applicants to meet client needs promptly.

2. Employee Onboarding and Orientation
• Facilitate employee onboarding and orientation programs.
• Prepare and issue employment contracts, deployment orders, and assignment briefs.
• Ensure new hires are properly inducted on company policies, code of conduct, and job expectations.

3. Records Management and Documentation
• Maintain and update 201 files and the database of all personnel.
• Track license expiration, renewal dates, and training.
• Prepare reports and employee listings for submission to government agencies (PNP-SOSIA, DOLE, SSS, PAG-IBIG, PhilHealth).

4. Employee Relations and Disciplinary Action
• Address employee concerns, grievances, and complaints in coordination with Operations and Management.
• Conduct investigations on reported infractions or misconduct.
• Assist in the preparation and issuance of NTEs, disciplinary memos, and administrative hearing notices.
• Promote a positive and disciplined work environment aligned with the agency’s values.

5. Training and Development
• Coordinate and monitor in-house and third-party training programs (e.g., Basic Security Guard Training, Refresher Courses).
• Ensure guards meet the training requirements mandated by RA 5487 and related PNP-SOSIA circulars.

6. Compensation and Benefits
• Assist in the timely processing of payroll data, timekeeping reports, and guard allowances.
• Handle government-mandated benefits (SSS, PhilHealth, Pag-IBIG), including new registrations, loan applications, and claims.
• Administer leaves, overtime, and other employee benefits according to company policy and labor laws.

7. Compliance and Reporting
• Ensure compliance with PNP-SOSIA requirements and regularly update guard profiles and deployment details.
• Prepare and submit reports to DOLE, DTI, and other relevant agencies as needed.
• Maintain awareness of labor laws, industry regulations, and ensure adherence to updates.

8. HR Policy Implementation
• Implement and explain HR policies, house rules, and disciplinary procedures.
• Assist in the development and review of policies and procedures that impact employee performance and conduct.

9. Exit Management
• Process resignations, terminations, and clearance procedures.
• Conduct exit interviews and analyze feedback for improvement.

10. Other Administrative Functions
• Coordinate with operations and accounting for manpower planning and payroll.
• Perform other related HR and administrative tasks as may be assigned by management.

Qualifications:
• Bachelor’s Degree in Psychology, Human Resources, Business Administration, or related field.
• At least 2-4 years of HR experience, preferably in the security or manpower services industry.
• Knowledgeable in labor laws and government-mandated benefits.
• Familiarity with PNP-SOSIA regulations and RA 5487 is an advantage.
• Strong interpersonal, organizational, and communication skills.
• Proficient in MS Office applications and HR systems.

Preferred Skills:
• Conflict resolution
• Attention to detail
• Time management
• Discretion in handling confidential matters
• Ability to work independently and under pressure