BPO Helpdesk Operations Manager

Setup: On-site in Makati Schedule: Dayshift Requirements: > Must have experience in Startup BPO operations as a TOM > At least 5 years of experience as Technical Operations Manager (BPO) > Has experience managing 10+HCs of Helpdesk Support > Knowledgeable with Payment ecosystem, cybersecurity, tech support, and product services development (FinTech)

Position: Helpdesk Operations Manager (Makati) | Onsite Location: Makati Schedule: Dayshift Details: This is a startup BPO operation. The selected OM will be responsible for overseeing a 10-member Helpdesk Support team (Wave 1)  Qualifications: Minimum of 5 years experience as a Technical Operations Manager in a BPO setting Familiarity with...

Must have at least 5 years experience of BPO helpdesk operations managementMust be open to manage start up BPO/ Wave 1 operationsMust be customer service orientedKnowledge / exposure with digital payment services, digital transformation services is a plusMust be willing to work in MakatiMust be willing to work on a day-shift scheduleJob Type: Full-timePay:...

Responsibilities Understand all systems supported by the company help desk in order to manage internal help desk operations as an IT helpdesk admin. Manage the help desk office IT environment in the Philippines branch to ensure a stable and secure environment for the helpdesk. Manage and operate the CRM system used in the help desk to improve productivity...

Join to apply for the Manager-Helpdesk and RAMP role at Maxicare Healthcare Corporation 2 months ago Be among the first 25 applicants Join to apply for the Manager-Helpdesk and RAMP role at Maxicare Healthcare Corporation Primary ResponsibilityAccountable for monitoring the day-to-day operations of Maxicare’s Helpdesks to ensure quality operations and...

Position Accountability Statement: The Helpdesk Specialist is accountable for the accurate implementation of member's healthcare benefit policies at the assigned helpdesk oce focusing on utilization management, the delivery of superior customer service at all times, and supporting steerage and primary care network (PCN) initiatives to enhance healthcare...

The IT Helpdesk Officer is responsible for providing first-level technical support and assistance to employees, ensuring that all IT-related issues, requests, and inquiries are addressed in a timely and efficient manner. This role involves troubleshooting, system maintenance, and the management of IT resources to support the company's operations.Handle and...

Overview At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we...

Join our Helpdesk and Support Team and gain real-world exposure while supporting digitalization projects and day-to-day IT operations.What you'll do:Assist the IT Helpdesk Team with user requests and admin tasksSupport digitalization projects and Microsite Link RequestsLearn and apply basic troubleshooting and IT support skillsBe part of a team that values...

Helpdesk Manager (Admin)Job ID237606Posted12-Sep-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Makati City - National Capital Region - PhilippinesAbout the Role:As a CBRE Customer Service Supervisor, you will be responsible for overseeing the daily operations of the customer service center. This job is part of...