Call Center Helpdesk Operations Manager

Position: Helpdesk Operations Manager (Makati) | Onsite Location: Makati Schedule: Dayshift Details: This is a startup BPO operation. The selected OM will be responsible for overseeing a 10-member Helpdesk Support team (Wave 1)  Qualifications: Minimum of 5 years experience as a Technical Operations Manager in a BPO setting Familiarity with...

About the job Helpdesk Operations Manager (Makati) | Onsite Location: Makati Schedule: Dayshift Requirements: Startup BPO operations Will manage 10HC Helpdesk Support (wave1) At least 5years experience as Technical Operations Manager (BPO) Knowledgeable with Payment eco system, cybersecurity, tech support and product services development

About the job Helpdesk Operations Manager (Makati) | Onsite Location: Makati Schedule: Dayshift Requirements: Startup BPO operations Will manage 10HC Helpdesk Support (wave1) At least 5years experience as Technical Operations Manager (BPO) Knowledgeable with Payment eco system, cybersecurity, tech support and product services development

Setup: On-site in Makati Schedule: Dayshift Requirements: > Must have experience in Startup BPO operations as a TOM > At least 5 years of experience as Technical Operations Manager (BPO) > Has experience managing 10+HCs of Helpdesk Support > Knowledgeable with Payment ecosystem, cybersecurity, tech support, and product services development (FinTech)

HELPDESK OPERATORDuties and Responsibilities:Review and dispatching of tickets to respective support groupsReceiving calls from the requestersMonitoring of tickets until its completionProcessing of ticket for the food and transportation requestsCoordination with the food and transportation vendorsAbout the Person:Preferably with familiarity in BPO...

Helpdesk Support Specialist page is loaded## Helpdesk Support Specialistlocations: INTL-Makatitime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R **TransPerfect Is More Than Just a Job…** Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own...

You are a high performing professional who pursues excellence and thrives on high performance and continuous improvement. You're passionate about consistently delivering top quality results and wants to be amongst the best in your field. If this is you, we want you on our team.Responsibilities:Provide 1st& 2nd Level IT support to stores and support groups...

We are looking for a Call Center Representative to manage inbound and/or outbound calls in a professional, fast-paced environment. The ideal candidate will handle customer inquiries, complaints, and support issues efficiently, aiming for high customer satisfaction and quality service delivery.

Claims Helpdesk Specialist page is loaded## Claims Helpdesk Specialistlocations: Makati, PH-AIA Philippinestime type: Full timeposted on: Posted 30+ Days Agotime left to apply: End Date: November 28, 2025 (22 days left to apply)job requisition id: JR-60902**At AIA we’ve started an exciting movement to create a healthier, more sustainable future for...

The Call Center Team Lead shall oversee the section in ensuring the efficiency of the Customer Success Specialists in handling all social media inquiries, and telephone inquiries and converting the acceptable number of inquiries into actual bookings and shows. JOB DESCRIPTION Spearheaded the telemarketing function of the Call Center Section in accepting and...