Quality Analyst

Position: Quality Analyst - Retail (Cebu) | OnsiteAccount Type: RetailStart Date: August 15Support Type: Voice SupportWork Arrangement: Fully Onsite in CebuShift Schedule & Rest Days: 24/7 coverageEducational Requirement: Undergraduate or college graduateWork Experience:Minimum of 2+ years as a QA Analyst within a BPO environment, preferably in the retail...

20% night differentialHMO From Day 1Job Title:Travel Sales Quality AnalystLocation:Cebu city(Work From Office)Shift:Night Shift(US Shift)Interview Process - OnlineEssential Skills & QualificationsExperience: 1 –7 Years QA experience in a BPO setupExcellent verbal and written English communication .Strong analytical and mentoring skills.Experience in...

Responsibilities:1. Monitor and evaluate agents' performance to ensure adherence to established processes, policies, and guidelines.2. Collaborate with Supervisors and Team Coaches to provide constructive feedback and personalized coaching to agents based on thorough evaluation results.3. Analyze qualitative and quantitative data to formulate insightful...

About the job: Quality Analyst - Travel Sales (Cebu City) | OnsiteNature Of the Account: Travel SalesStart Date: ASAPType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Rest Days: Night ShiftEducational Requirement: At least 2nd year completedWork Experience:2 to 4 years of overall experience with 1 to 2 years experience in providing...

Job title: Quality AnalystAccount: Travel SalesWork set up: 100% Onsite at Cebu CityWork shift: Night ShiftSalary: Up to 34K but open salary negotiationStart date: ASAPQualifications:• 2 - 4 years of overall experience with 1-2 year experience in providing quality monitoring feedbacks in call centre sales domain• Not a job hopperEssential Hiring...

Overview:The ideal internal candidate will conduct evaluations and data analysis, collaborate across departments to develop action plans, and help enhance organizational processes. This role ensures accurate, efficient, and timely reporting to support continuous improvement and operational excellence.Responsibilities:Conduct evaluations and data analysis to...

Role Overview:The Quality Analyst – Customer Service is responsible for monitoring and evaluating customer interactions to ensure a consistently high standard of service delivery. This role focuses on assessing the quality of calls, chats, and emails to identify improvement areas, enhance customer experience, and support the ongoing development of...

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

Position Title: Quality Analyst - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Undergraduate or College Graduate Work Experience: Minimum of 2+ years as a QA Analyst in a BPO environment, preferably in retail or any other...

About the job: Quality Analyst - Travel Sales (Cebu) | Onsite Nature Of the Account: Travel Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift Educational Requirement: At least 2nd year completed Work Experience:2 to 4 years of overall experience with 1 to 2 years experience in...