
Voice Fulfillment Coordinator
2 weeks ago
Job Summary:
The Voice Fulfillment Coordinator is responsible for processing and managing customer orders received via voice channels, ensuring accuracy, efficiency, and excellent customer service. This role involves coordinating with various teams to complete fulfillment tasks on time while maintaining high-quality communication with clients.
Key Responsibilities:
-Receive and process customer orders, inquiries, and requests through phone or other voice platforms.-
-Verify customer details and order information to ensure accuracy.
-Coordinate with sales, logistics, and support teams to ensure timely order delivery.
-Track and update order status, providing customers with timely updates.
-Resolve basic customer concerns and escalate complex issues to the appropriate department.
-Maintain accurate records of transactions, orders, and communications.
-Meet performance metrics such as call handling time, accuracy rate, and service quality.
-Support process improvements to streamline order fulfillment operations.
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Voice Fulfillment Coordinator
5 days ago
Liloan, Philippines JMZ MARKETING INC Full timeJob Summary: The Voice Fulfillment Coordinator is responsible for processing and managing customer orders received via voice channels, ensuring accuracy, efficiency, and excellent customer service. This role involves coordinating with various teams to complete fulfillment tasks on time while maintaining high-quality communication with clients. Key...
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Fulfillment Analyst
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Siruis Sales Account 100 Non
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Liloan, Cebu, Philippines AUXILIA INC Full time ₱900,000 - ₱1,200,000 per yearAbout the role Become a Sirius Sales Account Representative at AUXILIA INC' and play a key role in driving the company's sales growth. This full-time, 100% non-voice position is perfect for those with at least 1 year of BPO experience and the ability to work from home (WFH) in Liloan, Cebu.What you'll be doingProactively identify and qualify sales...
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Customer Service Representative Voice/Blended
2 weeks ago
Cebu, City, Philippines Lexie Staffing and Business Consultating Full timeA CSR Logistics Blended Account job involves handling customer inquiries, resolving issues, and performing administrative tasks for a logistics company using multiple communication channels (voice, email, chat) and systems. Key duties include managing orders, coordinating with logistics and fulfillment teams, providing product knowledge, documenting...
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Cebu City, Philippines Lexie Staffing and Business Consultating Full timeA CSR Logistics Blended Account job involves handling customer inquiries, resolving issues, and performing administrative tasks for a logistics company using multiple communication channels (voice, email, chat) and systems. Key duties include managing orders, coordinating with logistics and fulfillment teams, providing product knowledge, documenting...
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Blended Voice Logistics Acc.
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Cebu City, Philippines Lexie Staffing and Business Consultating Full timeWe are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account. In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide accurate...
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Call Center Agent
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Cebu City, Philippines Lexie Staffing co. Full timeOverview We are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account. In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide...
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Cebu City, Central Visayas, Philippines Lexie Staffing and Business Consultating Full time ₱180,000 - ₱360,000 per yearWe are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account. In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide accurate...
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Fulfillment & Logistics Associate (Hybrid)
3 weeks ago
Cebu City, Central Visayas, Philippines etaily Full timePrincipal Duties & ResponsibilitiesAs a Fulfillment and Logistics Associate, you will play a crucial role in ensuring the smooth and efficient flow of products from the point of origin to the end consumer. This position involves managing various aspects of the supply chain, including order processing, inventory management, and logistics coordination. You...
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Assistant Manager-Customer Care Voice-Inbound
2 weeks ago
Cebu City, Philippines EXL Full timeAssistant Manager-Customer Care Voice-Inbound Join to apply for the Assistant Manager-Customer Care Voice-Inbound role at EXL Overview In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters...