Voice Fulfillment Coordinator
3 weeks ago
Job Summary:
The Voice Fulfillment Coordinator is responsible for processing and managing customer orders received via voice channels, ensuring accuracy, efficiency, and excellent customer service. This role involves coordinating with various teams to complete fulfillment tasks on time while maintaining high-quality communication with clients.
Key Responsibilities:
-Receive and process customer orders, inquiries, and requests through phone or other voice platforms.-
-Verify customer details and order information to ensure accuracy.
-Coordinate with sales, logistics, and support teams to ensure timely order delivery.
-Track and update order status, providing customers with timely updates.
-Resolve basic customer concerns and escalate complex issues to the appropriate department.
-Maintain accurate records of transactions, orders, and communications.
-Meet performance metrics such as call handling time, accuracy rate, and service quality.
-Support process improvements to streamline order fulfillment operations.
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Siruis Sales Account 100 Non
1 week ago
Liloan, Cebu, Philippines AUXILIA INC Full time ₱900,000 - ₱1,200,000 per yearAbout the role Become a Sirius Sales Account Representative at AUXILIA INC' and play a key role in driving the company's sales growth. This full-time, 100% non-voice position is perfect for those with at least 1 year of BPO experience and the ability to work from home (WFH) in Liloan, Cebu.What you'll be doingProactively identify and qualify sales...
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Senior Fulfillment Analyst
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Cebu City, Philippines Dynata, LLC Full timeSenior Fulfillment Analyst page is loaded## Senior Fulfillment Analystremote type: Hybrid (in-office / remote mix)locations: Philippines (Cebu)time type: Full timeposted on: Posted 2 Days Agojob requisition id: REQ12671**ESSENTIAL DUTIES AND RESPONSIBILITIES** The Escalation Team is made up of Fulfilment and Business Operations Analysts and System...
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Customer Service Representative Voice/Blended
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Cebu, City, Philippines Lexie Staffing and Business Consultating Full timeA CSR Logistics Blended Account job involves handling customer inquiries, resolving issues, and performing administrative tasks for a logistics company using multiple communication channels (voice, email, chat) and systems. Key duties include managing orders, coordinating with logistics and fulfillment teams, providing product knowledge, documenting...
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Customer Service Representative Voice/Blended
2 weeks ago
Cebu City, Philippines Lexie Staffing and Business Consultating Full timeA CSR Logistics Blended Account job involves handling customer inquiries, resolving issues, and performing administrative tasks for a logistics company using multiple communication channels (voice, email, chat) and systems. Key duties include managing orders, coordinating with logistics and fulfillment teams, providing product knowledge, documenting...
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Call Center Agent
1 week ago
Cebu City, Philippines Lexie Staffing co. Full timeOverview We are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account. In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide...
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Cebu City, Philippines Lexie Staffing and Business Consultating Full timeWe are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account. In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide accurate...
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Cebu City, Central Visayas, Philippines Lexie Staffing and Business Consultating Full time ₱180,000 - ₱360,000 per yearWe are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account. In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide accurate...
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Order Fulfillment Assistant
2 weeks ago
Cebu City, Central Visayas, Philippines Amare Group Inc. Full time ₱192,000 per yearJob Summary:As our Order Fulfillment Assistant, your main responsibility is to prepare all outgoing orders for dispatchKey Responsibilities:Check and verify all orders for Cebu daily and sort them according to their delivery area.Prepare and organize orders before collection by the in-house delivery rider.Attach hologram stickers to all SKUs before releasing...
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3rd Party Fulfillment Supervisor- Mandaue City
3 weeks ago
Cebu City, Philippines Mandaue Foam Industries, Inc. Full timeJob Summary The 3rd Party Fulfillment Supervisor manages day-to-day operations with contracted third-party logistics (3PL) providers. They ensure service levels, quality standards, inventory accuracy, and on-time order fulfillment. The role requires coordination between the company, the 3PL partner, and internal teams to resolve issues and maintain smooth...
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Cebu City, Central Visayas, Philippines AHEAD INTERNATIONAL EMPLOYMENT, INC Full time ₱24,000 per yearThe OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a Voice/Non-Voice Account Representative at our office in Cebu IT Park. In this dynamic role, you will be responsible for providing exceptional customer service and support to our valued clients. Whether handling voice-based or non-voice inquiries, your ability to...
