3rd Party Fulfillment Supervisor- Mandaue City

3 weeks ago


Cebu City, Philippines Mandaue Foam Industries, Inc. Full time

Job Summary The 3rd Party Fulfillment Supervisor manages day-to-day operations with contracted third-party logistics (3PL) providers. They ensure service levels, quality standards, inventory accuracy, and on-time order fulfillment. The role requires coordination between the company, the 3PL partner, and internal teams to resolve issues and maintain smooth supply chain operations. Key Responsibilities Vendor Management – Oversee performance of 3PL/fulfillment centers, ensuring KPIs (accuracy, timeliness, cost efficiency) are met. Order Processing Oversight – Monitor order flow, ensuring correct and timely picking, packing, and shipping. Inventory Control – Work with the 3PL to maintain accurate stock counts, conduct cycle counts, and resolve discrepancies. Issue Resolution – Address and troubleshoot fulfillment errors, delays, or damages with the 3PL provider. Performance Reporting – Prepare and review fulfillment performance reports, providing feedback and corrective action plans. Process Improvement – Recommend and implement improvements in workflows to boost efficiency and accuracy. Compliance & Standards – Ensure 3PL complies with company standards, legal requirements, and customer service expectations. Qualifications Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field (preferred). 3–5 years experience in warehouse, logistics, or fulfillment operations Strong understanding of order management systems, WMS, and 3PL operations. Analytical mindset with ability to interpret data and create action plans. #J-18808-Ljbffr



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