Current jobs related to Customer Support Manager - Makati - Career Professionals Inc

  • Industrial Support Field Service Specialist

    3 weeks ago

    Makati City, National Capital Region, Philippines Industrial Support Full time

    Industrial Support is seeking a highly skilled Field Service Technician to join our team. The ideal candidate will have a strong background in electromechanical technology and be well-versed in basic English language skills. Responsibilities include performing mechanical, hydraulic, and electronic/electrical testing, installation, and repair of cranes, as...

  • Customer Support Manager

    3 weeks ago

    Makati City, National Capital Region, Philippines Cobden & Carter International Full time

    {"h1": "Customer Support Manager Job Description", "p": "At Cobden & Carter International, we are seeking a highly skilled Customer Support Manager to join our team. The successful candidate will be responsible for managing the delivery of customer support services, ensuring timely and effective resolution of customer issues, and maintaining strong...

  • Customer Support Manager

    1 month ago

    Makati, Philippines Career Professionals, Inc. Full time

    JOB DESCRIPTION: The candidate will be assigned as a manager to a project under Maintenance Agreement.  Will be the main point person for any client concerns in the project  Manage the delivery / time line of the fixes.  Maintains / Builds good relationship with client  Pro-actively provides status report to client and to SXI management  Acts...

  • Customer Support Manager

    1 month ago

    Makati, Philippines Career Professionals, Inc. Full time

    JOB DESCRIPTION:The candidate will be assigned as a manager to a project under Maintenance Agreement. Will be the main point person for any client concerns in the project Manage the delivery / time line of the fixes. Maintains / Builds good relationship with client Pro-actively provides status report to client and to SXI management Acts as a...

  • Customer Support Manager

    1 month ago

    Makati, Philippines Career Professionals, Inc. Full time

    JOB DESCRIPTION: The candidate will be assigned as a manager to a project under Maintenance Agreement.  Will be the main point person for any client concerns in the project  Manage the delivery / time line of the fixes.  Maintains / Builds good relationship with client  Pro-actively provides status report to client and to SXI management  Acts...

  • Customer Support Manager

    3 months ago

    Makati, Philippines Career Professionals Inc Full time

    We are seeking a highly skilled Customer Support Manager with experience in financial services and banking. The ideal candidate will have a strong background in managing software licenses, client relationships, and change order requests. Certification in ITIL V3 and/or V4 is essential for this role, ensuring best practices in IT service management.Key...

  • IT and Graphics Professional for Industrial Support in Makati

    2 days ago

    Makati City, National Capital Region, Philippines Industrial Support Full time

    Job Title: IT and Graphics Professional for Industrial Support in MakatiJob Summary:Industrial Support is seeking an IT and Graphics Professional to join our team in Makati. The successful candidate will be responsible for managing client accounts, handling data encoding, and providing IT and graphics support to our clients.Responsibilities:Manage client...

  • Customer Success Manager 40K

    3 months ago

    Makati, Philippines Industrial Support Full time

    QUALIFICATIONS:• Must have a Bachelor's Degree in any field• Must have 1 to 4 years of experience in sales, telemarketing or customer success roles• Knowledgeable inusing Microsoft Office Tools (Power point, excel, word etc and other IT collaborative tools).• Must have strong analytical and business analysis skills• Open for Fresh Graduates

  • Customer Success Manager 40K

    3 months ago

    Makati, Philippines Industrial Support Full time

    QUALIFICATIONS: • Must have a Bachelor's Degree in any field • Must have 1 to 4 years of experience in sales, telemarketing or customer success roles • Knowledgeable inusing Microsoft Office Tools (Power point, excel, word etc and other IT collaborative tools). • Must have strong analytical and business analysis skills • Open for Fresh Graduates

  • Application / Customer Support Manager

    1 month ago

    Makati, Philippines Career Professionals, Inc. Full time

    Job Functions: • Main point person for any client concerns in the project. • Manage the delivery / timeline of the fixes. • Maintains / Builds good relationship with client. • Pro-actively provides status report to client and to management. • Acts as a go-to expert for escalated client calls and keep abreast with product and process updates and /...

  • Application / Customer Support Manager

    1 month ago

    Makati, Philippines Career Professionals, Inc. Full time

    Job Functions: • Main point person for any client concerns in the project. • Manage the delivery / timeline of the fixes. • Maintains / Builds good relationship with client. • Pro-actively provides status report to client and to management. • Acts as a go-to expert for escalated client calls and keep abreast with product and process updates and /...

  • Application / Customer Support Manager

    1 month ago

    Makati, Philippines Career Professionals, Inc. Full time

    Job Functions:•Main point person for any client concerns in the project.•Manage the delivery / timeline of the fixes. •Maintains / Builds good relationship with client.•Pro-actively provides status report to client and to management.•Acts as a go-to expert for escalated client calls and keep abreast with product and process updates and / or changes...

  • Project Manager

    2 weeks ago

    Makati, Philippines Cobden and Carter International Full time

    JOB DESCRIPTION The candidate will be assigned as a manager to a project under Maintenance Agreement. RESPONSIBILITIES • Will be the main point person for any client concerns in the project. • Manage the delivery / timeline of the fixes. Maintains / Builds good relationship with client. • Pro-actively provides status report to client and to...

  • Project Manager

    2 weeks ago

    Makati, Philippines Cobden and Carter International Full time

    JOB DESCRIPTION The candidate will be assigned as a manager to a project under Maintenance Agreement. RESPONSIBILITIES • Will be the main point person for any client concerns in the project. • Manage the delivery / timeline of the fixes. Maintains / Builds good relationship with client. • Pro-actively provides status report to client and to...

  • "PM Customer Support and Service Manager"

    1 week ago

    Makati City, National Capital Region, Philippines Cobden & Carter International Full time

    Job Title: PM Customer Support and Service ManagerJob Summary: We are seeking a highly skilled PM Customer Support and Service Manager to join our team at Cobden & Carter International.Key Responsibilities:Manage the delivery of customer support services under Maintenance Agreement.Main point person for client concerns and escalations.Pro-actively provide...

  • Customer Support Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Cobden & Carter International Full time

    Job Title: Customer Support Manager - Project LeadJob Summary: We are seeking a highly skilled Customer Support Manager to lead our project team at Cobden & Carter International. The ideal candidate will have a strong background in project management and customer support, with excellent communication and analytical skills.Key Responsibilities:Manage the...

  • Customer Support Director

    1 week ago

    Makati City, National Capital Region, Philippines Career Professionals, Inc. Full time

    Job Overview:The Customer Support Manager will be responsible for overseeing the delivery of high-quality customer support services to clients. This role requires excellent communication and problem-solving skills, as well as the ability to manage multiple projects simultaneously.Key Responsibilities:• Manage a team of customer support specialists to...

  • Business Analyst Internship with Industrial Support

    2 weeks ago

    Makati City, National Capital Region, Philippines Industrial Support Full time

    QUALIFICATIONS    To be considered for this internship, candidates must be pursuing a degree in either BSBA Human Resource Development Management or BS in Computer Science.    Proficiency in Microsoft programs, including Excel, Outlook, and Word, is also required.    Additionally, candidates must be able to type at least 35 words per minute and...

  • Customer Support Specialist

    1 week ago

    Makati City, National Capital Region, Philippines Neksjob Corporation Full time

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team at Neksjob Corporation in the media and entertainment industry. This role is for a highly motivated individual who will be the primary point of contact for our customers, providing exceptional support for our media content, streaming services, and...

  • Executive Director

    3 weeks ago

    Makati City, National Capital Region, Philippines Industrial Support Full time

    QUALIFICATIONSWe are seeking a highly skilled and experienced professional to join our team at Industrial Support as a General Manager. The ideal candidate will possess a Bachelor's degree in Business Administration, Engineering, or a related field, and a minimum of 3-5 years of experience in a leadership role within a fast-paced and results-oriented...

Customer Support Manager

3 months ago

Makati, Philippines Career Professionals Inc Full time

We are seeking a highly skilled Customer Support Manager with experience in financial services and banking. The ideal candidate will have a strong background in managing software licenses, client relationships, and change order requests. Certification in ITIL V3 and/or V4 is essential for this role, ensuring best practices in IT service management.

Key Responsibilities:

Provide application support for critical financial services and banking software.
Engage in application development to enhance and maintain existing systems.
Manage software licenses, ensuring compliance and effective utilization.
Oversee client management, acting as the primary point of contact for clients.
Handle Change Order Requests (CORs), ensuring smooth transitions and accurate implementation.
Leverage ITIL V3/V4 best practices to improve service delivery and operational efficiency.

Qualifications:

Proven experience in financial services/banking.
Strong knowledge of ITIL V3 and/or V4.
Expertise in software license management.
Demonstrated ability to manage client relationships effectively.
Experience in managing and executing Change Order Requests (CORs).