Billing and Collection Associate
1 week ago
Job Position: BILLING AND COLLECTION ASSOCIATE – 1 URGENT
Monthly Salary: PHP 18,000
Work Schedule: Monday to Friday
Working Hours: 8:30 am to 5:30 pm
Work Location: Makati Office
Job Qualifications:
Bachelor’s degree in Business Administration, Finance, Accounting, or any related field
Relevant work experience is not required but considered an advantage (e.g., billing,
invoicing, collections, accounts receivable, call-based follow-ups)
Solid understanding of billing and collection processes
Proficient in Microsoft Excel and other MS Office applications
Strong written and verbal communication skills
Customer service-oriented with a proactive and professional attitude
Quick learner, with willingness to adapt to new systems and processes
Familiarity with ERP systems and Smartsheet is a plus
Willing to render overtime as required by business needs
No licensure required
Job Description
Process regular billing.
Handles client/customer (internal and external) concern.
Performs other duties and responsibilities as maybe assigned by the immediate superior.
Process and maintain accurate customer billing information
Generate invoices and statements in a timely manner
Track and monitor outstanding accounts receivable
Communicate professionally with customers via phone, email, and mail to collect
overdue payments
Research and resolve billing discrepancies
Process customer payments (including online payments)
Apply late fees and penalties according to company policy
Escalate unresolved accounts to designated personnel when necessary
Maintain detailed records of all collection activities
Prepare reports on collection performance metrics
Adhere to all company collection policies and procedures
*E-7/3/25
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