Billing and Collections Associate

3 weeks ago


Makati, Philippines Federal Land NRE Global Inc. Full time

Responsible for the full-cycle collection of outstanding past-due accounts. This involves direct inbound and outbound customer contact to resolve issues, address queries, and reduce overall delinquency. Core Responsibilities Manage Collections: Conduct collection calls and correspondence to recover past-due funds and reduce assigned portfolio delinquency. Customer Resolution: Resolve customer issues and answer billing queries to facilitate timely payments. Coordination & Reporting: Communicate effectively with internal departments on account status, maintain detailed account records, and submit regular productivity reports to management. Goal Achievement: Consistently meet defined departmental goals and activity metrics. Team Support: Provide cross-functional support to other department queues as needed. #J-18808-Ljbffr



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