CSR Position

The Customer Service Representative (CSR) or Call Center Agent is responsible for handling customer inquiries, resolving complaints, providing product and service information, and ensuring a high level of customer satisfaction through inbound or outbound calls, emails, or chat support. Key Responsibilities: Answer incoming calls and respond to customer...

Job Description We are seeking a highly experienced and results‑driven CSR Team Leader to manage and motivate a team focused specifically on the sensitive area of collections accounts (e.g., high‑value, high‑risk, or particular portfolio segment accounts). The ideal candidate must have a minimum of 3–5 years of experience in collections, with proven...

We are seeking a talented and dedicated Part-Time Customer Service Representative to join our client's night shift operations in Makati City, Metro Manila. In this role, you will be the voice of our client, providing exceptional customer service and support to their valued clients. With a focus on delivering a positive customer experience, you will be...

Join Alorica – Customer Service Representative (CSR) Sites: Alorica Ilocos Norte Alorica Centris, Quezon City Alorica Cuabo Qualifications: Good communication skills At least high school graduate (old curriculum) Senior high school (SHS) graduate College graduate or undergrad With or without work experience With or without BPO experience Available for...

We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, providing information, and resolving concerns in a professional and timely manner. Key Responsibilities: Answer and manage customer inquiries through phone, email, or...

Job Title:Non-IT US Lead RecruiterWork Setup:Hybrid (WFH 3x a week)Job Type:Full-timeLocation:Ayala Avenue, MakatiAbout the Role:We are seeking a highly motivated and experiencedNon-IT US Lead Recruiterto join our firm. The ideal candidate will specialize in ramp-up hiring, high-volume recruitment for call center representatives, and non-IT or clerical...

Lead, supervise, and manage a team of 2–5 Customer Service Representatives (CSRs), focusing on customer retention, handling in-house comeback clients, managing refund requests, and ensuring efficient booking processesMonitor team performance to meet customer retention goals, booking targets, and refund timelines effectivelyProvide continuous coaching,...

We are looking for enthusiastic and dedicated Customer Service Representatives to join our growing team. As a CSR, you will be responsible for assisting customers with their inquiries, providing excellent service, and ensuring a positive experience in every interaction. Qualifications: At least HS (old curriculum)/SHS graduate or college level With or...

We are looking for enthusiastic and dedicated Customer Service Representatives to join our growing team. As a CSR, you will be responsible for assisting customers with their inquiries, providing excellent service, and ensuring a positive experience in every interaction. Qualifications: At least HS (old curriculum)/SHS graduate or college level With or...

We're currently Mass Hiring!!!! Marikina, Makati, Sta. Mesa (Mezza) (Seasonal Retail Account) Apply now for the easiest application processing you'll encounter ever!!! In just two (2) easy steps with or without call center experience are welcome to apply!!! Interview Process Initial Interview Assessment With 20k salary package + a signing bonus of 15k and an...