Part-Time CSR voice account

3 days ago

Makati, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

We are seeking a talented and dedicated Part-Time Customer Service Representative to join our client's night shift operations in Makati City, Metro Manila. In this role, you will be the voice of our client, providing exceptional customer service and support to their valued clients. With a focus on delivering a positive customer experience, you will be responsible for handling inbound calls, resolving inquiries, and ensuring customer satisfaction.

What you'll be doing
Answering and managing inbound customer calls in a professional and empathetic manner
Providing accurate information and effective solutions to address customer inquiries and concerns
Maintaining a positive attitude and excellent communication skills to build strong customer relationships
Documenting customer interactions and case details in the customer relationship management (CRM) system
Adhering to established call handling procedures and quality standards
Actively participating in team meetings and training sessions to continually enhance your skills

What we're looking for
With or without BPO experience in a customer service or call centre role are welcome to apply
Strong communication and interpersonal skills, with the ability to listen and respond effectively
Excellent problem-solving and critical thinking abilities to handle customer issues efficiently
Proficiency in English, both written and verbal
Familiarity with CRM software and data entry
Flexibility to work during the night shift hours
Passion for delivering exceptional customer service and a genuine desire to help others

What we offer

At Talent Outsourcing Channel Solutions, we are committed to providing our employees with a supportive and rewarding work environment. As a part-time CSR, you'll enjoy competitive pay, flexible scheduling, and the opportunity to develop your skills and advance your career. We also offer a range of benefits, including health insurance and opportunities for professional development.

  • Travel Account Voice and Chat Support

    4 weeks ago

    Makati, Philippines Metacom Careers Full time

    Love helping people? Join us as a Travel Account CSR and guide customers with their travel needs via chat and voice support. Open to HS grads (old curriculum), SHS/K12, and college grads. Preferred: CSR experience, but not required. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Public Relations and...

  • MAKATI - Full-Time & Part-Time Work-at-Home Positions

    2 weeks ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱20,000 - ₱40,000 per year

    We're Hiring in Alorica MAKATI We're excited to announce that we're hiring for both Full-Time and Part-Time Work-at-Home (WAH) positions in our Voice Account for Food DeliveryJob Details:Position: Work-at-Home - Voice Account (Food Delivery)Training: OnsiteWork Location After Training: Work from HomeWork Schedule: Flexible (Full-Time & Part-Time...

  • ACCOUNT MANAGER

    4 weeks ago

    Makati, Philippines ACCOUNT MANAGER Full time

    Job Opening ACCOUNT MANAGER Job Industry Information Services Job Type Full-Time Experience Level Mid-Senior Level Date Posted Job Location MakatiMakatiMakatiMakatiPhilippines Company Information ACCOUNT MANAGER Job Description Be Faithful and diligent in coming to work daily and conforms to work hours Complete all required training, discussions, meetings,...

  • CSR Voice International

    3 days ago

    Taguig, Makati, Philippines Lexie Staffing Full time

    The Customer Service Representative (CSR) or Call Center Agent is responsible for handling customer inquiries, resolving complaints, providing product and service information, and ensuring a high level of customer satisfaction through inbound or outbound calls, emails, or chat support. Key Responsibilities: Answer incoming calls and respond to customer...

  • Customer Care Specialist Travel Account

    2 weeks ago

    Makati City, Philippines METACOM Full time

    Love helping people? Join us as a Travel Account CSR and guide customers with their travel needs via chat and voice support. Open to HS grads (old curriculum), SHS/K12, and college grads. Preferred: CSR experience, but not required.

  • CSR/BPO - Newbie Friendly Account With 20,000 Signing Bonus MRK

    2 weeks ago

    Makati City, National Capital Region, Philippines iCrescendo INC. Full time ₱144,000 - ₱300,000 per year

    Mass Hiring Alert – 1st Wave (October15 Start Dates)Open Roles: CSR - Voice(Inbound Calls)Process: Virtual Hiring + OTP | Same-Day Job OfferOffer: Up to ₱27,000 Package + Allowance + ₱20,000 Signing BonusPerks: Paid Training + Performance BonusWith or Without BPO Experience is Welcome to applyMust be willing to work on-site at Glorietta 5...

  • CSR for Logistic

    1 week ago

    Makati City, National Capital Region, Philippines Lean Solutions Group Full time ₱250,000 - ₱450,000 per year

    Kickstart Your Career with Lean Solutions Group – PhilippinesWe're hiring Customer Service Representatives (CSR) for our Logistics Campaign "Handle light calls, lots of emails, and be part of a fun, growth-driven team"The Customer Service Representative (CSR) is responsible for managing and coordinating freight shipments with carriers and internal clients....

  • NON-VOICE ACCOUNT

    2 weeks ago

    Makati Central Post Office P, Philippines Sapient Global Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Support customers with account-related questions, such as billing, technical issues, product details, and service requests.Diagnose, address, and resolve customer concerns using...

  • Non Voice Account

    2 weeks ago

    Makati, Philippines MHR Full time

    A Non-Voice Support Representative assists customers through chat, email, or ticketing systems—no calls involved. The role focuses on resolving concerns, answering questions, processing requests, and providing accurate information while maintaining a friendly, professional tone. Provide customer support via chat, email, or messaging platforms. Assist with...

  • Non Voice Account

    2 weeks ago

    Makati, Philippines MHR Full time

    A Non-Voice Support Representative assists customers through chat, email, or ticketing systems—no calls involved. The role focuses on resolving concerns, answering questions, processing requests, and providing accurate information while maintaining a friendly, professional tone. Provide customer support via chat, email, or messaging platforms. Assist with...