CSR Voice International

2 weeks ago

Taguig Makati, Philippines Lexie Staffing Full time

The Customer Service Representative (CSR) or Call Center Agent is responsible for handling customer inquiries, resolving complaints, providing product and service information, and ensuring a high level of customer satisfaction through inbound or outbound calls, emails, or chat support.

Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Provide accurate information about products, services, and promotions.
Document customer interactions, transactions, comments, and complaints in the system.
Follow communication procedures, guidelines, and policies.
Meet performance metrics such as call handling time, quality assurance, and customer satisfaction.

Benefits:
20% Night Differential
HMO coverage for employee upon day 1 and HMO dependent upon certification
Life and Accident Insurance

  • CSR Roles

    2 days ago

    Makati City, National Capital Region, Philippines Metacom Full time ₱200,000 - ₱400,000 per year

    Job Description:Start your BPO career with one of the top companies in Makati. We are hiring Voice and Non-Voice Customer Service Representatives for our November 10 onboarding.Qualifications:At least High School GraduateWilling to work onsite in MakatiWith or without experienceCan communicate clearly and professionallyAvailable Roles:Voice CSR – Virtual...

  • Senior CSR Associate

    3 weeks ago

    Taguig, Philippines TASQ Staffing Solutions Full time

    About the job Senior Associate (CSR) | Onsite | Dayshift Work Setup: Onsite in McKinley, Taguig Shift Schedule: Day shift; 5-day work including Saturday Target Start Date: On or before October 20 Requirements: At least 2.5 years as a voice CSR inbound and/or outbound in an international account Responsibilities: The customer service team member is the first...

  • Travel Account Voice and Chat Support

    3 days ago

    Makati, Philippines Metacom Careers Full time

    Love helping people? Join us as a Travel Account CSR and guide customers with their travel needs via chat and voice support. Open to HS grads (old curriculum), SHS/K12, and college grads. Preferred: CSR experience, but not required. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Public Relations and...

  • CSR - Local account and non voice

    1 week ago

    Makati City, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking an enthusiastic and customer-focused Customer Service Representative (CSR) to join our team at CORPORATE VISIONS INC' in Metro Manila. In this full-time role, you will be responsible for providing exceptional customer service and support to our local account clients, with a focus on non-voice interactions.What you'll be...

  • Call Center CSR- Voice/Nonvoice

    3 weeks ago

    Makati, Philippines Caldwell Communications Full time

    Call Center CSR- Voice/Nonvoice - Newbie Account role at Caldwell Communications 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Benefits Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers...

  • CSR - Senior Associate

    6 days ago

    Taguig, National Capital Region, Philippines PRO INTEGRATE WORLD IT CONSULTING INC. Full time ₱360,000 - ₱720,000 per year

    CSR - Senior AssociateWork Setup: 100% OnsiteWork Locations: McKinley West, Taguig or SM MOA Complex, PasayWork Schedule: Australian Business HoursAbout the Role:We are looking for a Senior Associate who can handle complex customer concerns with professionalism and efficiency. The ideal candidate is a strong communicator and problem-solver with solid...

  • Senior Associate

    4 weeks ago

    Taguig, Philippines TASQ Staffing Solutions Full time

    Work Setup Onsite in McKinley, Taguig / Pasay Shift Schedule Day shift; 5-day work including Saturday Target Start Date On or before October 20 Requirements At least 2.5 years as a voice CSR inbound and/or outbound in an international account Responsibilities The customer service team member is the first point of contact for customers for delivering...

  • Associate (CSR) | Onsite | Dayshift

    6 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱250,000 - ₱500,000 per year

    Work Setup: Onsite in McKinley, Taguig / Pasay Shift Schedule: Day shift; 5-day work including Saturday Target Start Date: On or before October 20 Requirements:At least 1.5 years as a voice CSR inbound and/or outbound in an international account Responsibilities: The customer service team member is the first point of contact for customers for...

  • Non-voice CSR

    1 week ago

    Taguig, National Capital Region, Philippines ALLDIGI TECH MANILA, INC. (AMI) Full time ₱250,000 - ₱500,000 per year

    Alldigi Tech Manila is looking for Customer Service Representative (Non-voice) to join our growing team You'll play a key role in helping clients open accounts smoothly and ensuring all documents meet compliance and regulatory standards.If you're detail-oriented, organized, and enjoy working in a fast-paced environment — this role is for youKey...

  • Part-Time CSR voice account

    2 weeks ago

    Makati, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    We are seeking a talented and dedicated Part-Time Customer Service Representative to join our client's night shift operations in Makati City, Metro Manila. In this role, you will be the voice of our client, providing exceptional customer service and support to their valued clients. With a focus on delivering a positive customer experience, you will be...